JCPenney

"Nancy Mangandi 1 opinion 13 hours ago NEW The store is very good But it's a shame about the jewelry staff they have. Now I went to get an item of clothing that was ruined and the lady at the checkout was too impatient with me. I even got someone to translate for me into English and he ignored us and didn't pay much attention to me. He didn't want to fix the problem and I even lost a part of my garment in the store. Because I became desperate when I saw the poverty of the lady who was at the checkout for That attitude is not an invitation to return to the store, I even went because I paid a guarantee when I bought the item and I didn't delay, but not even a month and a diamond was ruined. But I have no complaints about the store but about the staff they have in the jewelry department. For women, they shouldn't have stressed people even though I can't speak English, but I do understand everything they say and the lady was too boring with us and said that she didn't care about my ruined garment and even though I didn't have the receipt, but I left my telephone number as a guarantee and I paid with a credit card when I went and bought it, that was enough for her to change my clothes or fix the one I was wearing and very upset, she grabbed it and said that she didn't care and I was complaining all over the store. The truth is, I felt super uncomfortable and I better went home and now that I'm here I realize that I only brought one part of my garment and the other was left in the store lost and I lost my money. Thank you that lady"

"It's that time of year and this location is ready. There were many shoppers in the building but I saw several associates assisting and they are keeping the lines short. I was looking for a button down shirt with collar buttons, they had exactly what I was looking for in all the possible sizes. They have an amazing selection of stockings stuffer type items near the registers. They are also running amazing holiday Sales. Sherry helped me with my purchase and she updated me on some sales for other items I may need."

"The older, white, male employee that works in the jewelry department could be much nicer and less condescending when answering questions. Not everyone is a whiz when it comes to metals and jewelry. Just be nice, geesh. The checkout lady, however, was very sweet. :)"

"I'm a big man that wanted a sports coat. There was little sequencing of sizes. It took much longer to find a jacket that fit and I liked. Lack of employees could be the problem."

"My go to store on line. I have small income from being on social security disability. I cannot afford reg price items so I always shop in the clearance depart or the coupons I received.. Dresses.boots sandals shines pants sweats tops shorts all this for under 100.00."