Sonic Drive-In

"RUN THE OTHER WAY!!! DO NOT, I REPEAT DO NOT EAT HERE!!!! Upon our arrival we entered an ordering stall, the stall was not functioning. We then tried another stall, we press the red button for service and waited 10 minutes to no avail, we questioned our choice of eating here at this point. We parked the car and decided to enter the restaurant. The inside of the restaurant was empty and only one car in the drive thru. We stood at the counter for 5 minutes before anyone attended to us. Every table inside the restaurant was dirty and the establishment smelled like wet mop. I could see employees sitting in the back of the kitchen looking at me and my family through the kitchen equipment. Finally Katelynn approached us with NO GREETING, and immediatley said what can I get you with a delivery of annoyance. We ordered against my better judgment and sat and waited for our food. Jordan placed our food on the table, to which I replied Thank you. He walked away without saying a word or acknowledging us!!!!! I took 2 bites of my burger and it was chewy, I immediately felt nauseated. I opened my burger to find that the cheese was dried up and the burger was tough as if it was sitting there for hours. I approached Katelynn and requested a refund on my burger. I showed her the burger and explained to her how the burger was old and the cheese was dried out, she began to tell me that is how it was supposed to look. She stated that they place the cheese on the burger and it melts to look that way, I shook my head in disbelief of her justification and again requested a refund. To her dismay she rudely requested my receipt and went on to process my refund. I felt ill for the remainder of the night with the sensation of the need to vomit. Horrific experience from beginning to end. The Health Department should visit this facility frequently and immediately."

"Only giving 1 star because I can't do negative stars, this place gives sonic a terrible reputation. The food taste like trash. They didn't even mix the M&M's in the blast(how lazy). I really feel like this place has poor management and no discipline. Cooperate should fire everyone here and start over... the tables inside are dirty, again how lazy can you be? When the health department shows up this location will be closed."

"What’s the first thing you think of when you think sonic? The delivery of food from someone on skates right? Well every time I’ve came the stalls were closed down completely. I was told to use the drive through so once I did and I ordered one drink. I was in the drive through for 20 min before I drove away. I was disappointed because I was looking forward to my slushee drink."

"No service at the pull-in stations, so I used the drive through and couldn't hear the cashier at all. No hello or thank you at the window, just a bunch of handmade signs telling you what not to do. Not even the limeade made this place redeemable."

"This is just so unfortunate and quite frankly ridiculous. I arrived at Sonic today at around 10:45am. I had ordered ahead on the app, so I parked in a stall and checked in. I didn’t receive my order until 11:10am. My sandwich was smashed, my drink had only a thin layer of ice on the top and was warm (I ordered extra ice), and my Medium Buffalo popcorn chicken arrived plain, in a small container, with no sauces. I also ordered fried pickles which tasted amazing, but were extremely soggy and barely warm at all. My daughter’s kids meal was crushed in the bag. I ended up going through the drive through since my husband had asked for tots while I was waiting. I sat in line with only two cars ahead of me for 25 minutes. The woman who took my order had a very hard time placing the order, even though it was only plain tater tots. I gave this “fast” food restaurant 2 stars solely based on taste and kindness of the employees. One employee in particular (Rashawn was the name on my receipt) was very kind and patient. I do not recommend this Sonic at all."