Costco Pharmacy

"I've used many pharmacy's before. It's common sense that pharmacy's are busy, most times understaffed and over worked. Yes, there have been lines at times when I pick my medicine up and sometimes no line, it's a pharmacy so I know to expect one or the other. I've never waited too terribly long and the staff is always friendly and on point. Seems like the other complaints on here are from people expecting no line and immediate service, good luck trying to find that with a pharmacy! Costco pharmacy is the best I've experienced hands down."

"They’re well intended, but it seems a rare occasion that my meds are ready or even have arrived in a shipment when I come to pick my stuff up. So a one time trip (or what should be) often entails waiting or returning later. I will say that Aaron, pharmacy manager, is friendly and listens to my concerns when I have a question"

"Don't do it. Find someplace else. This is consistently the worst pharmacy I've ever been to. Don't get me wrong, we adore the rest of Costco. But the pharmacy is a nightmare. Here's a brief description of my latest experience. I call in a prescription refill, a pain cream for my back. Easy, right? I show up the next day to pick up said prescription. Nope, not ready, come back again. Show up the following day, now out of pain cream, and was told, no, it's not filled yet. "Why not?" I ask. I was told to wait. Then told to move to the consulting area. When the pharmacist comes out to explain the delay, "We didn't know who the prescriber was," is the excuse. This is a prescription they originally filled. Then, suddenly, they must have found who the prescriber is, because I was told it would be ready in 15 mins. So I waited. By this time I've been on my back for over 40 minutes dealing with this and I'm in real pain. When the prescription was ready, they wanted me to stand in line a second time (really a third time if you count the day before). I couldn't. I was in too much pain. Standing for another 10-15 minutes in that damn line was not in the cards. I just hobbled back to the car. Poor hours. Lack of service. Always lines. It's bad. But the worst part is they simply don't care about their patients. It's a cattle prod. Mass production without customer service. We love Costco, but when it comes to prescriptions, best to go somewhere else."

"The pharmacy staff is very helpful and takes the time to make sure you understand your medicines. I have filled prescriptions for my dog and they were kind enough to hold a filled prescription for a week while we waited on blood tests to make sure my pup still needed the medication."

"I went to get a painkiller prescription filled there. The pharmacist insisted that she had to contact my doctor. Well, the doctor's office being closed on a Saturday, that did not work. The requirement to contact my doctor is an arbitrary rule imposed at this location. I've been to other pharmacies, not one of them ever asked to contact my doctor. Moreover, while figuring out what to do the pharmacist asked me a whole bunch of medical questions. It is not for *her* to judge whether I need the medicine or not. She is not a doctor, she has not seen the exams done, she has no access to my medical history. This pharmacy prejudicially assumes that people who need painkillers are junkies and must prove that they are not before they can get their medicine."