The Place

"I can't say enough good things about The Place we bought our hot tub 4 years and now our fireplace insert.From start to finish was a great experience. Caleb and Jen installed our fireplace they were so friendly and cleaned up so nicely. I highly recommend them and The Place"

"The Place sells great products and backs them up with even better service. When looking for a swimspa, I realized there were more similarities than differences between brands and the bigger variant was in the dealer. If, like us, you are looking for a company that will help you take care of your investment there is nowhere else I'd recommend you go. We had a surprise shortly after installing our spa; we came out to use it one evening and found all the water had drained out. I had concerns any remaining water in the system would freeze overnight and left an after hours message of our problem. Within an hour I had a call back to assure us we'd be fine for the night. Before 8a the next morning, another call from their service tech on his way over to assess the problem. A plumbing fitting had cracked. While I was at work they returned with a new fitting, fixed the problem, scheduled a water truck to re-fill the spa, and got the spa working again with frequent text messages of the progress being made throughout the day. I returned home that night (less than 24 hrs from initial discovery) to find everything fixed and running as it should. I got the impression after hearing from several different employees during that day that this level of service wasn't an anomaly. And I will tell anyone looking for a spa, this is The Place to go!"

"Great selection and great service. I converted my wood burning fireplace to natural gas. Candy was very knowledgeable about the various options I had. Tim measured for my installation and was efficient and polite. Caleb and Justin installed the gas line, electric and the insert. They were very respectful and friendly. They did a great job and explained everything thoroughly."

"From the moment I walked in I knew was in a quality business. It took me a few visits to make a decision on an electric fireplace, and ended up going with my first instinct. The installation by Caleb and Troy was totally professional. It was obvious they knew what they were doing. They protected the floors and performed clean up after. If you are looking for a fireplace be it gas or electric, go to The Place."

"Our experience with the staff at The Place was exceptional. Candy guided us through a solution that solved a major issue. Tim was informative and very knowledgeable about the product and put us at ease about the installation. Kaleb and Justin were very considerate of our home. Their installation skills are very professional and precise. They took their time to make everything perfect. We are very pleased with our purchase."