Star Easton auto Body & Collision repair Center

"The truck is back to normal but the customer service provided to get to that point was a disaster. Came here due to insurance and I wish I would have gone with another choice. I can write a journal but it's not even worth it. My suggestion is to choose wisely"

"TERRIBLE WORK….I had to use this repair shop for my vehicle that had minor damages to the front bumper due ti debris on the highway. The repairs was through my insurance company and they was supposed to assess the issues and repair as needed. However I was told my vehicle would be ready in two weeks time at most. Star collision called me and stated my car was ready for pickup prior to the date they said it would be ready. This was exciting news however upon me driving my car..it began to over heat. I had to bring the vehicle back to them to have it looked at again. They stated the coolant was low in my vehicle. This should have been something they checked thoroughly upon repairing the vehicle. Once finished I decided to not leave the lot without testing out the car for any further issues. My AC wasn’t working I was told somewhere was a leak in my AC system from a pipe. So they took my car again and it needed to be fixed once again something that should have been tested prior to giving me my car back. Once the cars coolant and AC condenser/pipe was replaced. I test drove the car and everything seemed to be working fine…a week later my car started to shake on the highway at low speeds..this forces me to pull over… I decided to take the vehicle to Honda to see what exactly is wrong with the vehicle…Honda assessed the issues and come to find out it was due to Star Collisions lack of repair for my vehicle…both my coolant and AC unit was leaking slowly….this forced me to come out of pocket for repairs when it should have been handled by my insurance company through Star Collision. I would not receive bringing your vehicle here what so ever."

"The body work was on point however they kept my car and extra 3.5 weeks to figure out how to install headlights. I was told my car was ready multiple times only to find new dash lights on. No one said anything to me about this and I kept getting told my car was ready. The issue was a bad battery ground which was fixed within minutes of me finding out about it. Idk why no one was able to tell me about this for weeks. Lori at the desk is amazing but anything past that is a complete disaster. It’s mind boggling that this shop is still in business. They kept trying to give me a sob story about how they payed for a rental and a warranty on an aftermarket set of tail lights on a different vehicle. Idk how this pertained to me but whatever. I went straight from here to trade in my car for a new one as it was no longer safe to drive!"

"Everyone is so nice and professional. They helped me get a rental car so easily. My car was restored to showroom condition, I was so pleased to get my car back! They also did it all within a week. Thanks so much for the great work and friendly service!"

"Brought my husband’s 17' Toyota Yaris here to have damage on the front bumper and rear door fixed. They had it finished a day before the date promised, and had it back to like new condition!! Would definitely recommend this shop!"