Safford Brown Hyundai Leesburg

"My car buying experience took place over two days as my needs seemed to be constantly evolving. The employees (Dennis, Ben and Bryan) were patient and, at all times, focused on finding the best fit for my needs. I completely recommend."

"I was very disappointed by the service team at Safford Hyundai. I went in with my daughters 2011 Santa Fe that had a bad head gasket looking for a price to repair. I had called and my daughters father had called prior to bringing it to get an estimate on what it would cost to diagnose. We were both told by the service department the charge was $149 they then transferred me to the parts department to get a price on the head gasket which was $169. We drive the car into the shop and upon arriving were told oh sorry you were misquoted the price is $350 for the diagnosis. If you end up getting the repair that goes toward the cost and a head gasket repair is generally about 4 hours of work plus part. I decide to leave it, imagine my surprise when I get a call three days later with an estimate of $4200 dollars to repair the gasket or $6200 for a new engine. When I questioned the price they put me on hold for a while, came back and then said they could reduce the repair by $1200…$3200 for a repair that they originally had said should run around $1000. I declined and will be picking the car up today, this experience was everything you hate about taking your car to a dealer for repair. So disappointing and I will be leaving with the feeling the are not only dishonest but gauging me for the highest repair….oh and they fixed all the recalls to make sure they got their money from that end on a car that essentially is useless. Update! Dennis the Service Manager called today and apologized for the miscommunication. He reduced the diagnosis fee to the original $175 I was quoted. Thank you to Dennis for the excellent customer resolution."

"I would just like to thank the team at Safford Brown Hyundai for making the car buying experience so easy and enjoyable. I can't recommend Maz enough. He's upfront and genuinely cares about helping you get a car for a reasonable price, same with the finance manager. Even though it was my first car purchase they still took me seriously and worked hard to get me the price and interest rate I had come in looking for. Everyone I dealt with was professional and it didn't feel like other dealerships where they try and sneak additional fees and markups. If you're in the market for a Hyundai give them a try and ask for Maz."

"Jose was great as well as the finance department and manager. They knew we had a limited amount of time to spend at the dealership, and they worked hard to ensure a quick, efficient, and fair process. We got a great deal on our trade in and they worked really hard to get our monthly payments to fit within our budget! Very happy with Hyundai Leesburg!"

"Absolutely seamless experience. All of the staff went above and beyond to not only make me feel welcome and comfortable but also to ensure I got exactly what I was looking for - not to mention the fact that I more or less had my car delivered to me. By far the best car buying experience I have had and I would recommend anyone looking for a new Hyundai to contact Safford Brown as they are certain to provide you with a white glove experience. Thank you to the entire team!"