Pottery Barn
1475 Western Avenue, Albany, NY 12203
Hours open
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
11:00 AM - 6:00 PM
Photos
Location & Phone number
1475 Western Ave Ste 16, Albany, NY 12203, United States
About the Business
Pottery Barn is a renowned furniture and home goods store located at 1475 Western Avenue in Albany, New York. With a wide selection of high-quality furniture, decor, and accessories, Pottery Barn is the perfect destination for anyone looking to elevate their home's style and functionality. From classic pieces to modern designs, customers can find everything they need to create a cozy and stylish living space. Whether you're looking to redecorate a room or simply add a few finishing touches, Pottery Barn has something for everyone. Visit us today to discover the perfect pieces for your home.
Reviews
"Prices are a little high for the quality of some of the products that actually take way less in cost to make. It's great store to get some design inspiration or decoration ideas from but not much I would actually buy from here that I could get cheaper elsewhere."
"Terrible customer service at this location. I went in to redesign my daughter’s bedroom and was completely ignored."
"Miss the Crossgates Store. This location feels smaller, minimalistic, and the clearance area is gone. Won't waste my time going back to this store."
"I went into the store trying to find a duplicate pillow to one I had previously purchased from PB. I wouldn't say it was a team meeting but all the employees were huddled together in the front of the store. No one greeted me or bothered to break away from their discussion to offer assistance. I walked through the entire store and still they huddled. I left without a pillow and without assistance. They have nice products. Fairly high prices. And a lack of service at this particular store."
"Horrible buying experience. Purchased three pieces of the modular bar unit. They came damaged and not built correctly. The drawer was too big for the frame, and wouldn’t close, the bread shelf pushed in too far and fell through the bottom, and the doors were attached crooked and couldn’t be adjusted. Called Pottery Barn for a return, and spent the extra time to book a ups pickup appointment. Spent several hours carefully repackaging the furniture, took time off work to be there for the pickup, ups dropped stickers and refused to take the boxes and said they would be back later. Brought these huge boxes inside at night and outside in the am for three days, no pickup. Called Pottery Barn back requesting my refund, they said they couldn’t process the refund until UPS picked up the furniture…even though it was clearly an assembly issue since they are now selling those pieces “open box” for $89 instead of the $1200 I paid, and I had already booked a pickup appointment and wasted my time waiting. Spent two hours trying to get my refund processed only to be told I have to take another day off work for yet another pickup appointment two days from now, since they won’t refund until it’s picked up. So- at this point, I’m out two days of work and about five hours of my time. Do yourself a favor and purchase elsewhere."
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