River's Edge Apartments

"I have been trying to get into these apts for 18 years- did ya hear what I said? Lots of Office Staff turnover, MANY TIMES, and I discovered why- My experiences there were my own experiences, and is not in any way, meant to dissuade others from applying Respectfully, PRS I"

"Bad experience and high rent. Some of the units are really old. For some reason, my lease started one month before I moved in, which is fine. But, as I moved in, I saw very dirty window frame, front door and balcony, as well as some kitchen appliances are even broken and still wait for maintenance. The first month rent includes cleaning fee, and it is definitely not paid-off. Highly recommend the nearby Starbucks apartment, they are almost in the same rate but Starbucks is so much better."

"Was searching for a one bedroom to move in and came upon this subdivision in my search. Though, I didn't choose an apartment here to live at for personal reasons, customer service was excellent since day one. I asked for a follow-up about availability when it came closer to my move date and they delivered."

"Been a resident here for about 4 months, and I am not happy. My central air broke 2 days ago and not only has no one been around to take a look, communication in regards to this has been severely lacking. It is summer, and far too warm to be comfortable at all. With today being a Friday and very hot temperatures expected over the weekend, I sent yet another email this afternoon to inquire and was told to call the emergency line after hours because there was no time to take a look. There was no urgency placed on the situation at all, and I find it difficult to believe maintenance was so busy that there was not any available time over the course of two full days to take a look. When I called the emergency line, I was told the supervisor was on vacation for the weekend and I could be given two window units tomorrow. Rent here is OVER 2K a month. Extremely high and I feel the comfort of residents should definitely be a priority. Parking is a complete nightmare, spots are much skinnier than a typical parking space, making accessing the vehicle extremely difficult. Best of luck if you have children or anything to remove from the side doors. Water is charged to the unit, which would be fine if it was charged from the village, but for some reason a third party utility company from California handles the water bills and the rate at which you are charged is heavily inflated, not sure why in a town that is one mile long, we can’t be billed directly. Also, I provided my gas company information and account number upon move in, as I was told this was a requirement. Imagine my confusion and surprise to receive a bill for my gas from this same company in California. One week later and many emails trying to prove my case, i was told it would be taken care of. There was a fire here 6 or so weeks ago and no communication was given as to the cause of the fire, plans to fix the damage or address any fears we may have. Fireman told me a cause but the complex is saying they don’t know, very suspicious. Complex looks absolutely awful with the fire damage and there appears to be no plans to fix things. Place is not at all Worth the cost of rent. I’m patiently awaiting my lease end to get out of here."