Neponset Pet Center & Animal Hospital

"I have a very nervous/timid 9 month old Golden - and Dr. Laetitia Henry was so good with him - got on the floor and gave him time to get comfortable before examining/administering his shots. The techs have also been great at each visit."

"Very poor communication, called regarding my pup that is a patient since he was a puppy. Receptionist do not follow up, don’t communicate with your vet and seem to think that they or the on call vet understands your puppy’s situation better than the vet that has been seeing him regularly. Very frustrating and being told on the phone different advice than the vet at the location, even being recommended options the vet advised against because of my puppy’s unique situation. Seems like all they are concerned about is booking appointments instead of proper follow up and looking at each individual case and previous vets recommendations. This caused my pup to have delayed treatment twice now."

"This is my first time using the Pet center and I am extremely pleased with my visit today. I recently rescued two kittens and needed a check up for both, a few vaccines and had just general questions. The staff is extremely kind and friendly and the actual Veterinarian himself was amazing. Our vet tech was great and was super helpful and knowledgeable. We have had our kittens for 2 weeks and they handle the cats with care and we’re very gentle. I’m very thankful for this choice!"

"PLEASE READ AND LOOK CAREFULLY BEFORE BRING YOUR PET HERE I took him to this place a few days ago and I was shocked when I picked him up. My pup was shaking, scared and depressed. He had a wound on his balls which I did not noticed until I got home. Both of his ears were so dirty and one of them was bleeding. I gave them a call to ask about the problem and they said it was normal. The way they did and answered my phone was really irresponsible and careless. They totally did not care what happened to my pup. The groomer was unprofessional as well. She knew it but she hides it from us and pretend like nothing happened. I feel so guilty for leaving my pup here. If you love your pet and want them to be safe just stay away from this place. This place is so awful!"