Michaels
4511 Mitchellville Road, Bowie, MD 20716
Hours open
Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 9:00 PM
Sunday:
10:00 AM - 7:00 PM
Photos
Location & Phone number
4511 Mitchellville Rd, Bowie, MD 20716, United States
About the Business
Michaels is a home goods store located at 4511 Mitchellville Road in Bowie, Maryland, United States. This arts and crafts store has everything you need to explore your inner creativity, from popular art supplies to fabric, yarn, frames, floral, beads, jewelry kits, and more. Celebrate special moments with our wide array of crafts, party supplies, gifts, and cards for Valentine's Day, Black History Month, Mardi Gras, Women's History Month, Ramadan, and Easter. Michaels also offers classes, demos, and events for adults and kids of all ages and levels of expertise. Visit us for quick and simple crafts, the latest trends, best deals, and exclusive offers!
Reviews
"Stocked store. However very poor customer service. Clearly a yarn was on sale and when I went to the cashier it did not show the discount. When I let the associate know he just seemed like he did not care at all and didn't even try to find out. Terrible! Filled with people who are just miserable."
"Can you believe on the last Friday before Christmas and there was one person working at the checkout lines? Long lines and bags empty at the self checkouts. No one available to help with glitches at the self checkout. Lazy manager yelling at customers to use the self checkout and disappeared to the back of the store. I scanned an entire cart full myself -- what a nightmare!"
"Went to grab an organizing cart at michaels last night. Something that should have taken all of 10 minutes took close to an hour. I wanted to use my teacher discount and was told to do that I needed to be rung up by a cashier. I waited in line for a cashier. The one cashier helped one customer for close to 20 minutes. To be fair they did have transactions but he was ringing everything so slowly then going back to bag everything in the end. It was painful to watch. The other cashier helped 2 customers and then when it was my turn she walked away. I then asked an associate who walked by if she could help to which she responded only one person was ringing right now and I should use self checkout. I explained I was trying to use my discount so I needed a cashier. Her name was Linda and she was no help. Clearly needs a reminder in how customer service works. I watched her walk away and talk to the other cashier and talk near the front of the store. There were so many people working yet no one could come help the growing line. The manager Susan really needs to pay more attention to how the store is running. Definitely would not recommend this location and will definitely not be returning. It is easier to do things online. And we wonder why retail stores are dying?"
"Super bummed Michael's all over the Maryland area don't really sell fabric anymore but this place is pretty well stocked with all the other bits and bobs you would need for most other crafts. I appreciate their holiday/seasonal selections being quite large. Friendly customer service, as well"
"This store is fully stocked with all sorts of items to spark your creativity! I took my granddaughters there to pick out items to make surprise Mother’s Day gifts for their mom."
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