Dunkin'

"the foods good usually just do an online order so I'm not too sure how the wait times are or how clean the place is. foods good. coffees good. that's good enough for me"

"I needed to use the rest room while there and saw quite a few people waiting for orders so went before I ordered. When I went to the counter I told the girl the dryer didn't work so needed a minute to grab some napkins to dry my hands and she just looked at me, no expression no comment. Then I let her know how absolutely filthy the sink was (thankfully the toilet was not) and got the same non reaction."

"I've been to a lot of Dunkin donuts locations, this was the worst. I will not return unless they completely renovated and replaced staff. This has to be the dirtiest and smelliest place I've ever entered that makes food. Outdoor windows disgusting, countertop next to the register covered in grime, the drink prep surface was covered in leftover spilled drink materials they put cups down on for new orders in front of me (yeah, those customers just got the bottom of their drinks covered in.... Leftover spilled drinks), the floor had a huge dried coffee spill across it from the counter area (like 3'+ wide spill)... I walked in, saw it all, made it to the register and the cashier walked away, as did I and went to MC Donald's nextdoor."

"Unprofessional and rude. Tried to call in a box of Joe for at least 20 min. because it takes time to brew. Didn’t answer phones after repeated attempts. Then they blocked my calls. I arrived only to be told they were out of boxes so I expressed how this could have been avoided if they answered their phones. I was told to go to Stewart’s. Next, I was verbally assaulted by an unkempt man behind the counter who said “we’re busy if you can’t tell” when telling the cashier I tried to call. He was beyond ignorant and rude. The Mgr, Tina was in a side room and heard the whole exchange but chose to not come out or address the issue. Will never go back there."

"If I could give them zero stars, I would. The place was so dirty, and there was trash everywhere. But the worst part is the employees. Who hires these people? The employees are racist and culturally insensitive. I encountered racism from the employees, the counter person who happens to be the manager and another worker. When I called out their behaviors, one of them said, "I am black, therefore, I can't be racist." This was her exact words. When I explained her behavior was racist, she looked at me like I had three heads. I never got my apology but was asked to leave because people of my kind cannot go here. I happen to be Asian, by the way. I am sorry that I offended every worker in this place because of my race."