Aparthotel Adagio London Brentford

"Even though the room is large, that's the only advantage it has. The laundry must be done at the basement and there's only 2 washers and 2 dryers. Reservation has to be done to use the laundry room, however, not every guest abide by the rules and therefore we don't always get to use the machines at the time slot. You need to have coins ready for the machines. The hotel reception ran out of coins! We were asked to exchange it ourselves from the supermarket nearby. That's great service and facility. Hotel Manager, here's a recommended solution to that problem. Introduce a token system for the washer and dryer, one would not be able to use the machine without the token. Everyone who reserves the slot will have to retrieve the token from reception. Of course, this has its disadvantage though whether the hotel manpower can support this. The mattress in the room is way too soft and provides uneven support. Hot water supply for shower is enough for one person during winter, the second person has to wait for a bit for sufficient hot water supply. To be honest, I would opt for an AirBnb which has an attached washer and dryer next time. We did not like the timed water heater; who would press the Boost button and wait 40 minutes for the water to heat up during the day? That's not the normal shower routine one should have."

"Room was huge with every amenity/appliance you could ever need. Staff were really friendly and welcoming. Special thanks to Hassan for the brilliant customer service and for being so helpful! Great value for money and would definitely stay again."

"I will come back to Adagio Aparthotel. Although my time in the hotel has been very short during the day, because i spent most of my time in London, the hours i’ve been in there, i haven’t come by any problem. Everything was 10 out of 10, and specially the Service and more precisely William. I asked him about the best route to London and through the city and he recommended me various options that turned out to be very good. Kudos to him."

"Amazing stay at the Adagio Brentford! I was pleasantly surprised by the balcony area and also the smart TV as I did not have any expectations. All the kitchen amenities are included such as kettle, oven and hob - great is you fancy cooking something! View from the room was amazing. The room was a great size and the bed was comfortable. All the staff I came across were helpful and the breakfast was great too. Many thanks for the parking, it was highly appreciated and very convenient! Thank you Satyam and Carla and the whole team for your incredible hospitality. I will definitely be back very soon!"