Grays Court Hotel and The Bow Room Restaurant

"Our one night stay here was very enjoyable. The hotel is in a fabulous location meaning it's only a short walk into the centre. One of my main concerns when looking for hotels in York was parking. Grays Court has a number of spaces and what looked like an overflow through some gates when it was full. We didn't have a problem but were advised to phone ahead of arrival to secure a space. We were charged £20 extra but it provided piece of mind and is very much an industry standard now, especially in City Centre's. All staff we came across were very polite, especially Suzanne (apologies if I have this wrong), who gave us a guided tour of the hotel before showing us to our room. The room was lovely with all standard amenities supplied. Breakfast next day was within a two hour window (8am - 10am), and was enjoyable. One very small gripe was that there was no baked beans with the full English. Check out was smooth and the gift bag on departure was a nice touch."

"My husband planned a surprise mini break for us and Gray’s Hotel was the highlight! The hotel is positioned perfectly next to York Minster and therefore close to the centre, an easy stroll in along a cobbled lane. The staff were so friendly and polite, nothing was too much trouble for them. They all spoke of how they are treated as family by Helen, so the atmosphere was superb. The rooms were beautifully presented, wonderful furniture and a bed like a nest with super quality bed linen. Breakfasts were delicious… the homemade granola was delicious, we tried everything over our stay and each choice was very good, even the bread and butter were high quality! The Bow Room dining was a very good experience. I think there were 12 ‘courses’ in all with absolutely perfectly presented food. I think a vegetarian option would go down well, but you could not complain about the meal, service and wine pairings. Even as we left yesterday, we were given a little bag with water, local of course, and a cookie for our journey. The little touches show the care that is taken by the staff, under Helen’s direction. Thank you so much everyone, we will be back!"

"I visited for the day to complete a course. The staff are all fantastic, I was able to call ahead and book a parking space. The food was so varied and plenty of it and the surroundings were luxurious. I will be back to have afternoon tea in the beautiful garden which includes a kitchen garden for produce used in the kitchen"

"Had a fantastic stay here as part of our wedding celebration. The staff were incredible - they could not do enough for us - and there were so many special little touches that made this place feel so special. The hotel’s setting is a dream come true for anyone who’s even a little bit interested in history, and so many original features have been preserved. We went for the tasting menu one night as well, and the food was fantastic - super fresh, seasonal and presented in an interesting and inventive way. Really cannot recommend this place highly enough to stay or to eat!"