S & R Remodeling

"I rented from S&R properties and the house was not in good condition. While affordable, the house was very old, had uneven floors and ceilings, the doors always stuck to the frames due to re-painting it too many times, the windowsills were full of old leaves when I moved in, 2 of the windows did not stay open, the kitchen sink overflowed, and rarely did they pick up the phone when trying to contact them. When moving out, I spent multiple hours cleaning the apartment trying to bring it back to the way that it was when I moved in. However, they charged us over $400 from our security deposit for 10 hours of cleaning. I believe that it is wrongful of them to penalize us for not meeting a cleaning standard that even they did not meet when we moved in. Edit: upon receiving the comment from the owner, I have checked the emails I received from when I rented this apartment, and I did in fact rent from S&R Remodeling at 1525 S. Stoughton Rd. in Madison, WI."

"S&R did all the work for my business, everything from drywalling and painting to building shelving and putting in flooring. I highly value responsiveness and communication, and the team were always available to answer questions I had or provide me with needed updates. The pricing is reasonable, especially given the high quality of work. Any delays, changes, or issues were proactively communicated and mitigated as much as possible. Couldn't be happier with the service. I highly recommend them."

"Pretty terrible experience, unfortunately. For over 12 months we tried to pin down the scheduling for some work on our home. S&R had received our down payment on the job but did not follow through on this commitment at all. An honest disclosure of when the work can be done is really a minimum expectation if you're interacting with customers. Do yourself a favor and go somewhere else."

"I met with owner Scott on June 4 to get an estimate for a kitchen remodel. He was friendly and I enjoyed the meeting. But that's where the good experience ended. It is now Aug 3 and I still don't have an estimate. After multiple calls and emails at the beginning of July trying to get an update, I finally got a call back and was told he was very busy and please can he have another week. Sure. No problem...but It's been weeks since then and not one more contact. This is not how professional conduct business."

"We had an excellent experience with SR Remodeling last fall when we had a small guesthouse remodeled. This included, drywall, floors, complete bathroom, and kitchen area. Scott was always available, and kept us up to date on all aspects of the project. The SR team did an excellent job and they were a pleasure to have working for us. They always cleaned up completely and were very knowledgeable and professional. We are very happy with the job they did and plan to work with them again in the future. You can count on Scott being honest and straightforward. I can't recommend them highly enough!"