Amy E. Brotherson, LCSW Hope Unlimited
720 South River Road, St. George, UT 84770
About the Business
Amy E. Brotherson, LCSW Hope Unlimited is a health institution located at 720 South River Road in St. George, Utah, United States. Led by licensed clinical social worker Amy E. Brotherson, this facility offers unlimited hope and support to individuals seeking mental health services. With a compassionate and experienced team, they provide therapy and counseling for a variety of mental health issues. The institution is dedicated to helping clients achieve emotional well-being and personal growth in a safe and welcoming environment.
Photos
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Update: the new management contacted me and apologized, helping with my bill some. The receptionist I encountered no longer works here thankfully. I'm glad they are taking positive steps and did what they could to make things right. It has been almost a year since the billing issue, but I do appreciate an apology. Better later than never! I really wish I could say better things considering I liked my therapist, but I would avoid this company at all costs. I checked with my insurance for who they cover and Hope Unlimited was covered. I called them but who I requested was on maternity leave. Another therapist was suggested to me, and I asked if she was covered by my insurance, which I was told yes she was. Four months later, four months... I received a call that she is pending coverage and they thought she would be approved, but she was not yet so I was out of luck. They offered to talk to her and probably cut my $900 down to $500-$600. I am drowning in medical bills so anything would help. My therapist offered $75 self pay, but I don't think the receptionist even asked if my bill could be lowered. They did not follow through on anything besides collecting the full $900. This receptionist is all over the place. She put in my emergency contact from the beginning as my phone number, so he was getting all my appointment notifications and they called him to tell him I had a bill when this happened. This alone is in violation of HIPPA. I called my insurance after this situation and they confirmed Hope Unlimited is covered. They are not picky as the billing team tried to tell me. I was lied to. My therapist was not covered and this happened due to the negligence of the receptionist. I am now having to skip buying groceries for many days to afford this bill. They send me a letter every week about it even though I'm on a payment plan. I have never encountered such an awful experience in all the 20+ therapists I have seen. Frankly they should cover at least some of this bill, which was entirely their fault in this situation. Let alone waiting four months to tell me I wasn't covered. I wouldn't send the person I hate the most here. Avoid this place at all costs."
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