Burlington

"“I had a disappointing experience at Burlington due to the behavior of an employee named Isabella. Despite politely requesting an extra bag, she responded rudely and refused to provide one. What made the situation even more concerning was witnessing her treat another customer with kindness while displaying hostility towards us. This inconsistency strongly suggests discriminatory behavior. It’s disheartening to encounter such treatment, and I hope management addresses this issue promptly to ensure all customers are treated with respect regardless of race.”"

"I visited the store on today. When walked to the back of the store I noticed the closed sign on was the fitting rooms. Surely I thought with it being a clothing store at least we would be able to try on our clothes before purchasing; however, that was not the case. I was informed by loss prevention that payroll is low so they don’t have anyone to watch the sitting rooms at this time during the day, fitting rooms are open on weekends only. Definitely an inconvenience for a paying customer. Do better Burlington’s!"

"Great selection and would have purchased everything that fit. But locking all but two dressing rooms told me I was not valued. Standing in line is not a theft determent. It is a customer loss. Having a neuromuscular disease prevents me from standing for extended times. They even locked the ADA accessible room!!! How is locking dressing rooms a thwart to theft??? A thief will simply wait to get into an available one. DUH! Well, ROSS next door got my money. I left a pile of pants and shirts on the counter and the lady in front of me at the dressing room also left her items behind. Two verified losses. I'm sure there were many more. If you can't let people try items on, they will leave them behind. I usually only post positive posts, but this experience needed to be shared. A total lack of customer appreciation. I will spend my money where I'm valued and appreciated."

"Little annoyed that I got here at 11:00am (they open at 9), spent an hour shopping around only to find out the fitting rooms were closed. They didn’t have a timeframe for when they would be open. I want to try on my clothes before I take them home. It’s super inconvenient that you don’t tell people or have signs saying your fitting rooms are closed until you get to the actual fitting rooms which are in the back and no one walks near unless they are attempting to try on clothes. Selection was alright. I’ll try it again in a few weeks and see if I can try on my clothes at that time."

"A great selection of deals, however, since it just had its grand opening it was pretty packed. Still manageable to get around the store though."