Torrid
2400 Preston Road, Plano, TX 75093
Location & Phone number
2400 Preston Rd Space 120, Plano, TX 75093, United States
About the Business
Welcome to Torrid, your go-to destination in Plano, TX, for trendy and stylish clothing and footwear. Conveniently located at 2400 Preston Rd, Space 120, Torrid offers a diverse range of fashion-forward options that cater to all your wardrobe needs. Specializing in both clothing and shoes, our store is dedicated to providing top-quality products that effortlessly blend comfort with style. Whether you're looking for the latest fashion trends, essential wardrobe staples, or the perfect pair of shoes to complete your look, you'll find it all here at Torrid. Our friendly and knowledgeable staff is always on hand to offer personalized styling advice and ensure you have a wonderful shopping experience. Visit us today and discover the perfect pieces to express your unique style.
Photos
Hours open
Monday:
11:00 AM - 8:00 PM
Tuesday:
11:00 AM - 8:00 PM
Wednesday:
11:00 AM - 8:00 PM
Thursday:
11:00 AM - 8:00 PM
Friday:
11:00 AM - 8:00 PM
Saturday:
11:00 AM - 8:00 PM
Sunday:
12:00 PM - 6:00 PM
Reviews
"Worst service ever compared to other Torrid locations around DFW. I had to return my recent store order because their website deal for exact same item were better. Instead feeling sorry about how their website sales don’t price match their in store purchase and causing me to have to go return the in store order, this customer service person made me feel like an annoyance for her to have to do a return. Since I have two same orders in the system. I want to make sure she returns the item to the in store purchase, not the online store purchase where I get the bigger discount. She was so rude and not letting me to ask questions and flat out said she already did the return and no change can be made. That wasn’t even my question, my question is which order did she made the return towards. Moreover, after my return is settled, I was shopping around for t shirt, she flat out told her coworker she can’t stand me and she’s frustrated with me, right in front of me when I’m still in the store. Wow, the audacity and lack of professionalism as a service industry employee! And guess what! After I left the store that day, their store manager actually went on my LinkedIn profile and stalk my profile! My LinkedIn shows she viewed my profile. So out of line. I’m calling their corporate and reporting this. Do not go here, avoid this place if you can! I’m a long time customer for Torrid, this is horrible service! Unbelievable!"
"My wife loves shopping here. Super friendly staff and good clothing selection to choose from."
"The style of clothing here is really not proper attire for plus size. Especially for older ladies. Actually, I can't imagine any age plus sized woman wearing some of this skimpy clothing. Do you really want people to see you barely clothed?"
"Great store!!! The staff is very nice, helpful, and attentive. They have a great selection of clothing, shoes, under garments, and accesories. It's located in a busy shopping strip and parking is difficult to find sometimes."
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