Christian Brothers Automotive Rosenberg

"Christine is awesome! She helped from the beginning to the end and gave excellent customer service. Everyone here in general is very helpful, I really appreciate that as customer."

"I am a strong believer in OEM maintenance. I have taken my truck to Ford for 11 years. Over the last 4 years, Ford service has gone down horribly. I have tried multiple dealerships and have not had success. They don't honor appointments - they flat out told me the appointment time is a drop off time and they are running 3-5 days on normal vehicle maintenance. I have had 2 instances where they didn't even know my vehicle was there even though I had an appointment. So, I gave up and decided I would find a local mechanic. Christian Brothers is close and they had good reviews. I was very pleased. Night drop was simple. My appointment was at 0700 and my first call from them was at 0713. They had already checked in the vehicle and had a plan. They called me multiple times with updates on progress and delivered the vehicle fully repaired within 6 hours. Their courtesy inspection was very comprehensive, digital, and included photos of everything they checked to back up what they said. Prices were on point. Very pleased with their service and their integrity. Done with Ford. They need to take a lesson from Christian Brothers because this place has set the standard and will be my new stop for my truck service."

"It seemed to be a good place to take my car for repairs, so I tried them. Well, I spoke to a guy named Chris to get my final diagnosis, and he's pretty rude. I don't like his attitude over the phone, especially when he tries to insinuate that I'm there to get my warranty to pay for the repairs. Duh!!! But, besides him and his aggressive attitude over the phone, I THINK this place is ok. I gave them 2 stars, solely because of Chris' attitude and the way he attempts to talk over the customer over the phone."

"I took my mom's car here on Monday (11/6/23). Christine greeted and took care of me. She was friendly and professional. I ended up having to wait for a tire, so Christine took me home in the company car. Once the car was ready, she came and picked me back up. The customer service and professionalism at Christian Brothers is terrific and that's hard to come by these days. I would recommend them for the customer service alone. I appreciated that I was treated well, along with every other customer that came while I was there that day."

"First time yesterday at Christian Brothers for an oil change and inspection. I was impressed. The scheduling was easy, and they performed services in a timely manner. Christine went ABOVE and BEYOND helping me with my vehicle. She helped me load the Ford app on my phone, and activate it. Took the time to show me how it worked. She noticed that the truck inspection was due in December and recommended that I get it done with the oil change. Saved me a 2nd trip just to get the inspection done. I highly recommend Christian Brothers Automotive."