Hong Kong Restaurant

"I had previously ordered food from here through UberEats and was pleasantly surprised by how most of the items were pretty tasty, I decided to visit the restaurant in person. The restaurant is very clean and well kept, lighting was good and tables were clean. The gentleman taking my order was very friendly as well. For this visit I ordered the salt and pepper tofu and beef pho. The tofu was really tender and the pho was good. I previously also tried their lo-mien which was good, but the Singapore rice noodles were just alright. Overall I really enjoyed the food here, and consider it one of the better Chinese restaurants in the Elgin/Manor area."

"My first impression when sitting down was that everything seemed rather expensive, especially compared 1:1 to another place like Pho Yes just down the road that offers basically all the same food, but I hoped the cost would be counter-balanced by quality and/or quantity. Unfortunately, neither was the case. The first two things we tried to order off the menu were out of stock. Great start. We ordered other food, and while it came out at a reasonable speed, my wife and I both agreed that everything tasted exceptionally bland and tasteless. And on all orders, they really skimped out on meat, clearly cutting costs by plating as little meat as possible to reasonably get away with. Again, compared to another very similar place like Pho Yes (which we had just visited the other week so it was fresh in our minds), the lack of taste and especially lack of meat was very apparent. The spring rolls were an obvious example, where we're used to meat being wrapped around the interior of the roll with thick cuts, but here it was two small pieces of meat on a single side per roll, so little that we couldn't even taste the meat, the spring rolls tasting just like the vegetable filling (so basically just the bland taste of water/air). The entrées didn't fair much better, with little meat, little sauce, and little flavor. Neither of us could finish our meals just because they tasted so empty and hollow. We took them home and tried to revive the meals later by adding more homecooked meat so the ratios were somewhat correct, and adding much-needed seasoning and sauce. But the base we were working with was still rather mediocre, and at that rate we might as well just stayed home. Very disappointing experience. Waste of time, a drive, and especially money (I spent like $75 on this crap), when we have gotten the exact same meal elsewhere at a much higher quality for half the cost."

"Been here a few times over the years and the only nice thing has been the new benches. Food is always questionable and I figure it is just a bad time but they are consistent with bad food. Server didn’t even wait to take our drink order when seating my family of 4, the only patrons in the restaurant at the time. When my husband asked about the meal he got and thought that it was wrong. The server took the meal back to the kitchen and the man came out and quite rudely pointed out each individual piece of seafood. My soup was sour.If the server had come back to check on us and see how things were I would’ve been able to tell her, but she was too busy eating in the back. When we were ready to go, no one was in sight even after standing at the cash register, saying hello a few times I walked behind the counter, opened the kitchen door and asked if we should even bother paying for our food or just go ahead and leave. After the barrage of my friend, my friend,we finally got the attention on the man and my soup was removed from the ticket but our bill was still $60. We will definitely never be giving them another chance."

"I am not one that normally posts negative reviews. I prefer to give local businesses a chance to correct or improve. Since ownership change it has consistently gone down hill. The In-ability to take orders properly and follow special instructions for orders is appalling. Charged extra for extra protein still receive a normal portion. Ask for no lettuce still get it in my dish every time. Forget whole dishes on my order that I’m charged for. All these things are not once, not twice but several times. Once in 2 years My order was right and only because it was in person and I was sitting in the restaurant. This restaurant used to be fantastic. Coming from the service industry it makes me sad to see one of my favorite local spots go to pot. I won’t be spending my money here anymore."

"Service was really quick and friendly on Fathers Day. Stopped in while passing through Elgin, and was not disappointed! The vegetables all tasted so fresh, and the entire meal was so favorable. Definitely recommend the Lo Mein, as it is a good portion and tasty!"