Panda Express

"We stopped visiting Panda about 3 years ago because the food quality dropped. We went in a few months ago and found it to be pretty good. We have been back 3 times since. The 3rd time was very poor. It was 1:50. The food was stale. We asked to trade something out and the manager rudely denied the request. It was a poor overall experience. Spent 48 min on the phone with customer service to ultimately get a refund. Panda has potential as it is sometimes good. We are not willing to take a chance on the days when it is bad, especially if there is no local recourse."

"We showed up at 730pm. This place was out of food. Lots of empty bowls on the serving line. Everyone sitting in the dining area was waiting for their food. If you wanted orange chicken, you could get food. Otherwise, no luck. I was told that the wait for food was 20 minutes minimum. Give me a break!!! I decided not to eat. My boys opted for orange chicken. There are lots of better places to eat than here."

"Food was fine for fast food. Typical of most Panda franchises. This one was crazy busy. I went in to eat and had to wait for about 10 minutes standing there at the counter. They were having to fill drive through and online orders ahead those dining in. Not what I expected. Understaffed."

"The restaurant was a mess inside glad I got take out. They only had one register open(drive thru). The staff wasn’t particularly friendly. They were out of half their offerings the employee said they could make it fresh. I get it it’s an hour from close but it is a Saturday. The food was good though and I’d say it’s an average overall dining experience."

"I put my order in an hour before closing. When I got there to get my food, they were out of almost everything that I’d ordered and refused to make more food despite the fact that they still had about 45 minutes before closing. McKenna, their team lead, was incredibly rude and ended up slamming the drive-through Window without resolving the issue. And apparently I was going to have to wait to get a refund because I chose to use their ‘oh so convenient’ app. Ticked off, I pulled around and saw the things that they had left. They do this during the night shift, where they only have a small selection of food left, and you have to take it or leave it. They don’t care about whether customers head out angry or not. They then just sit on their thumbs for an hour or two. I’m not normally confrontational, or, as they like to call them, a Karen, but at this point they pressed on my buttons. I pull into a parking spot and storm in - only then, after my blood pressure was nice and high, were they happy to put down some fresh food for me. McKenna being nowhere in sight because apparently she didn’t want to do her job anymore. Lazy young people wondering why Older generations are being so ‘mean’ to them. Do your job or you can get lost instead of expecting your customers to. There was no manager on site."