LifeSpa

"Visited with a friend. Was my first time there. Got a 10min chair massage. Worked out some kinks in my upper back and shoulders. The lady was very pleasant and did an amazing job hope to return soon."

"Marina didn’t show up for my appointment! More that man that she made me wait another 40 min in the salon and then she asked me if I want to reschedule for another day. Management offered me $100 toward my keratin if I schedule with her again. Would you do it?)"

"Had a great express manicure with Tiffany followed by a cut & highlights with Rebecca who is so sweet and gave me exactly the “glow up” I needed. I have thick hair and it normally takes so long to get my hair done but she completed it in record time and it still looks amazing!"

"Adam is the man! I had such a wonderful massage. He was very professional and knowledgeable. He definetly made me feel comfortable and relaxed. 10/10!"

"I waited over 30 minutes for an "express" pedicure. The young lady working reception either needs better training, or to find a job outside of a service oriented profession. Surprisingly spotty customer service for a salon in the Cool Springs area. I'd never gone to this salon before, even though I am a lifetime member, because there are so many good salons in this area. I asked for the last appointment of the day so I could exercise after work, then get right to my appointment. I arrived precisely on time, towel still on hair, and the young lady in reception said the pedicurist would be with right with me. I stood at the counter for a moment, she then vaguely waved me to a bench in the salon area. Of course, the bench was not very comfortable after a few minutes. Nobody mentioned I'd be waiting half an hour.... Which would have been fine in a comfy massage chair. I waited so long that I could easily have dried my hair, had I known. I'm 7 months pregnant, and can't easily reach my toes, hence the pedi. I have a low tolerance for sitting on uncomfortable benches just at the moment. I was surprised I wasnt offered a glass of water by reception. Even "cheap" walk in salons in the area will do that. Thankfully, Anita the pedicurist did a great job and was very accommodating. Apparently she was unaware that she had a 5:00 appointment waiting, and I can only assume this was another communication breakdown by the receptionist. I will try once again, since it's convenient, and just go straight back to her work area after checking in. But if you have the time I'd highly recommend A Moments Peace instead. Their receptionists will genuinely try to assist you and the pedicure services are about $5 less than LifeSpa's."