Maple Ronald A DMD

"The staff is so cheerful and helpful. Dr Maple is fabulous - so personable and he lets you know what he is doing during your procedure. You can tell he cares for his patients. I would highly recommend Dr Maple's work!"

"Over the past few months, they’ve: Cancelled MY appointments, I have never been anywhere where they call me to cancel an appointment I’ve had scheduled for 6 months due to ineptitude. Called me weekly to reschedule the appointment that was already a reschedule of the appointment they cancelled. Today was not only a cleaning with someone other than the hygienist that I specifically request every time, but the worst hygienist I have ever had. Only spent 20 minutes max, tore my gums, tongue, cheeks, and roof of mouth apart, rude, and overall terrible. My teeth barely look clean; it’s ridiculous to think that she is a hygienist when she can’t even clean the bare minimum. Do not waste your time here, they do not care about your dental health."

"I have read all the negative reviews and only find one to be true. There WAS an employee that came off as rude (at least to me) and she has been gone for months. Everyone else I have delt with over the last 3 or 4 years is an absolute delight. One review complained about hygienists quiting. I am quite sure their hygienists are not standard employees so that is easy enough to check but I have consistently had pleasant experiences with cleanings. And the doctor is quite competent, I left once because of the employee that was rude but that only lasted for one appointment and I was back and have stayed. I am moving to the Camas area but will be commuting to Hillsboro for dentist appointments."

"Receptionist named Cindy behaves really weird and perhaps incompetent. She lies about available dates. She'll say the next available cleaning appoitment date is so-so date or in 5-6 months away. Call back few minutes or hours later, her answer differs. I was informed by an employee of this clinic of them being short-stafffed for years. Their appoittment-calendar seems to be open only few weeks at a time. I feel like they may have high turnovers of employees because whenever I ask for my previous Hygienist or receptionist, they have already quit. Unfortunately, it's so difficult to get appointments and whoever picks up the phone nowadays keep putting calls on hold for a long period of time, clerk often very rude and not confident at all what she's doing. Dr Ronald Maple's wife also works in this clinic as a receptionist. She's normally the one who cancels and re-schedules appointments that were incorrectly set up by another employee. Dr Ronald Maple is a friendly guy, and I believe one that is competent in what he does. I cannot say the same thing about his employees. It's rather annoying to deal with employees behaving appallingly just to get out of helping people in making appointments."

"I have had the most professional and caring service by Dr Maple and staff. Have always had multiple notices before appointments and careful followup to all completed procedures. Bi-annual visits are the norm these days and there's some insurance companies that reject the cost of the exam or cleaning. But the cost seems reasonable for the second visit."