United States Postal Service

"Ivy went above and beyond today while we got a passport for our one year old daughter. Additionally, she even helped my wife and I complete our passport renewals. She was friendly, patient and engaging with our daughter throughout the hour long process, which included getting our daughter to smile during her passport photo. The process was very smooth and I can't say enough good things about the experience."

"Someone should file a federal lawsuit against them. Their facility is not ADA compliant. A lot of older people are unable to get up the stairs. Especially those that use a walker, wheelchair, or scooter. This is unacceptable & illegal."

"The Sidney post office has always been great to me. There have been several times where they have gone above and beyond for me and I really appreciate the people who work there. They have always been pleasant and helpful anytime I have had to go there."

"UPDATE 05/04/2021: THANK YOU Brian, I got my package! It was at wrong address! Thanks also to the mailman that drove back up to get it to me. I truly appreciate it! I've been using the services of the Sidney's Post Office for more than 16 yrs. I find 99% of the employees helpful, friendly, customer service 1st, etc. My dad was a mail carrier many, many years, is not an easy job, nor necessarily a fun one. I think if we 'flip the coin over' as I say, we'd have tough days on the job too. I have learned in my 62 yrs. that sometimes a person isn't necessarily unkind, that could just be their personality, I've been in customer service, is not very rewarding, nor much fun on some days. The ONLY complaint I have, is that the outdoor mailboxes installed a few years ago...while I love using them, is very hard to reach the slot from a car, it take a lot of 'oomph' (effort) to s-t-r-e-t-c-h my arm far enough. I worry about much older people that cannot reach it. Driving a truck, should be no problem slipping the envelopes in."

"The facility and personnel are great at this location!!. Its filing a claim on the main website is the issue. I have received 2 priority mail boxes in last 2 months that the sender said they never closed and taped the box that way nor put stamps all over it. Valuable items were missing! The sender is now sending me pictures of inside packed and box sealed before sending. Someone is stealing in between their post office and mine! Its scary to think USPS isn't safe anymore. They carry your identity everyday. They need to be held to higher standards and if they are not paid well then pay then better! How can you mail priority box with paid postage and receive it with stamps all over it and resealed differently with missing items?"