Burger King

"Tried the spicy chicken wrap. It was a whole lot of lettuce and mayo and very little chicken. One small piece of chicken. Thats it. It tasted great but my wife and I spent 20.00 and were underwhelmed with how much food we got for that price. Other than that the customer service was good. The manager on duty was friendly. We are just in a new world order where we are paying the kind of money that the food really should look like the pictures. Whereas all those years before we gave that kind of thing a pass because fast food used to be cheap. Way to go social media for bullying corporations to increase wages. This is the aftermath. Cheap food with barely there meat at huge prices."

"Always an issue at this Bk. Visited 3 weeks ago, was shorted several items. Complained online for being overcharged, no response. Went again because kids love BK commercials (great marketing btw) and issues again. Ordered 3 kids meals, only received 2. Ordered Diet Coke, got sprite and no ice. Terrible every time"

"I asked 3 times for the 2 bacon egg and cheese Croissant sandwiches. They kept saying double bacon? No, thank you I want the 2 for 5.00 again they said double bacon?? No, bacon egg and cheese 2 of them for 5.00. They have me pull up to get fresh. I'm thinking that's great... get my food take half to my grand daughter up the street at her work and go to kroger while waiting I thought I would eat my sandwich while warm... open it up its double bacon, cheese, no egg... so I go back and tell them it's wrong they ask for both sandwiches but I only have 1 so they give me one correct sandwich and I take it to my grand daughter and pick up the wrong one. I go back tell them the story again and a guy from the back came to the window with attitude. I explain to him asked if I was charged for double bacon they want the receipt, I don't have one, because she didn't give one. He states he can't find it because they had many orders today...I asked "in 15 mins?" He took the wrong sandwich and threw it in the trash and got me a correct one but with his attitude I told him to keep it, he needed it worse than I. Horrible customer service!!!!"

"Wrong order wrong attitude and blamed both on the inexperience of the team. End result, poor leadership results in a poor experience. See picture - whooper failed in ever regard."

"Update 4/3/23: I've raised the rating to five stars, as this restaurant has been consistently diligent in making great food with a friendly atmosphere! I now go here for lunch at least every two weeks. Latest visit Jan 29th, 2019--I have returned my rating to four stars, as the service and the food have significantly improved! The atmosphere has returned to one of friendliness and service! I am leaving my prior complaint here for now, as the "manager" who was promising to retire is apparently still working there, but is trying to make a change for the better, so I'll withhold further judgement until I see it for myself. 10/20/18 Update: This was a five star rating, but when I took my children in for dinner last week, the so called manager was the grouchiest curmudgeon I've had the misfortune of dealing with in a long time. He took our order, got it all wrong, and never apologized. Just grumbled about how he couldn't wait to retire soon. I'll wait til he's gone to attempt coming back here. Also, there was a disgustingly large population of flies that pestered us as we ate. Nope, it's drifting back to the yuck that it once was. -original review:This is the first time I've been back here since 2015. That last time was awful; high school kids goofing off in the kitchen area, dirty and freezing cold dining room, and subpar food. All of the yuck is gone! ! There has been a much needed makeover of the decor, the service, and the quality of the food! The dining area has been completely renovated, now providing a warm mix of wood and exposed brick, and the temperature was actually comfortable, too! The food and service matches the welcoming experience that the dining room creates. And most importantly to me and my family, NO TELEVISIONS! ! The background music is classic light rock, played unobtrusively. I'm happy to say that the Burger King is back in Springboro , and I look forward to returning soon."