Glass America
5943 Mayfield Road, Mayfield Heights, OH 44124
Location & Phone number
5943 Mayfield Rd, Mayfield Heights, OH 44124, United States
About the Business
Welcome to Glass America, your trusted car repair specialist located at 5943 Mayfield Rd, Mayfield Heights, OH. We are dedicated to providing top-notch service and exceptional customer care for all your automotive glass needs. Our experienced team, led by professionals like Keith N., ensures that every repair and replacement is carried out with precision and attention to detail.
What We Offer:
- Professional Windshield Replacement: Whether you have a small chip or need a full windshield replacement, our skilled technicians are here to help. We use high-quality materials and advanced techniques to ensure your safety on the road.
- Convenient Online Scheduling: At the end of your quote process, you can easily schedule an appointment online, making your experience seamless and stress-free.
- Customer-Centric Service: Our receptionist and technicians are known for their courteous and friendly demeanor. We pride ourselves on finishing work within the specified timeframe, ensuring you can get back on the road as soon as possible.
- Competitive Pricing: We offer great prices that are significantly cheaper than others in the market. Even if you choose to pay out of pocket, our rates remain very reasonable.
- Wide Service Area: We proudly serve a broad area including Akron, Cleveland, Medina, Mentor, and many more locations across Ohio.
Customer Testimonials:
- "Keith worked a miracle for me. I was scheduled to leave on Feb 17th, and that was the earliest day Glass America could replace my windshield. Keith phoned me on Tuesday, the 15th, and asked if he could come on Wednesday afternoon. He worked his schedule around my travel plans even though he had a full schedule. I feel much better going away knowing my vehicle will be safe to drive."
- "Great price and significantly cheaper than others. Fast and friendly service. Great experience."
- "Excellent workmanship. I paid out of my pocket and did not use my insurance. Your prices were very reasonable."
- "Keith N. did an excellent job of servicing the claim from the beginning to the end. I would use Glass America in the future based on his customer service and professional approach to his work."
At Glass America, we understand the importance of a safe, clear view while driving. Trust us to handle your automotive glass repairs and replacements with the utmost care and expertise. We look forward to serving you!
For more information or to schedule an appointment, please call us at 440-462-8400 or visit our website.
Photos
Hours open
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
8:00 AM - 12:00 PM
Sunday:
Closed
Reviews
"If I could go lower than 1 star, I would. To directly quote an employee at the Akron/North-Canton location: "This company has too many hands in the cookie jar." The lack of communication between all of their "sister locations" is astounding. I spent almost 40 minutes making an appointment/submitting insurance, only to be called back 10 minutes later and told that I was fed completely incorrect information and the shop I had JUST SCHEDULED WITH, is not able to perform the service on my vehicle. I then took a half day off to drive to Akron from Mentor only to be told that they were refusing service on my vehicle (due to a computer fault?) and I could reschedule for another day.. Completely unacceptable and I wouldn't recommend this company to my worst enemy. Just use Safelite."
"Told me 3 hours for install. Done in a little over a hour. Polite. Helped me determine my cost & insurance claim status. Highly recommend."
"I have used their service twice. They are quick, reliable and did a great job. Thank you for fixing my window."
"The customer service reps are extremely rude and the tech just wants to finish the work quickly. Would never recommend this company."
"Terrible. Kept pushing dates back, not returning phone calls. Man if I had a dollar for every time Mark called me with and I'm sorry or oh our bad. Wasn't the techs fault. Terrible office, no experienced management, no communication skills either. Terrible with people."
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