Irr Supply Centers, Inc.

"Excellent customer service! The show room associate went above and beyond to ensure I had the right replacement parts for a toilet for which I could not find universal parts. Other local competitors were not nearly as helpful, I definitely know where I'll shop first next time."

"So friendly!!! Melayna Burch is so kind and helpful! Gets you exactly what you need and is so knowledgeable."

"A lot of my time was wasted. I needed a grinder pump and came here. First guy told me he had no idea about the item I needed and told me to come back on Monday to talk to their "pro" guy. I came back Monday after 2 days of not having to be able to use my water. Their "pro" guy told me he wouldn't (refused) to sell me a pump grinder cause I wasn't a licensed plumber even though I saw a few customers come in and buy things and appeared to be just a regular Joe. So I waited 2 days for nothing and they could not even tell me where to go to find a grinder pump. The reason behind this was because the guy didn't want to sell me the wrong grinder pump and it would cost me and it would have probably cost me 2 to 3k. Which is fine because the guy asked me questions about my plumbing and didn't want to sell the wrong one to me because I would not be able to return it. About 1-2 years ago I had to get my grinder pump replaced the day before Christmas and called Roto Rooter. Irr Supply Center was the place where Roto Rooter had gotten the grinder pump from. I had many issues with this grinder pump that only lasted 1.5 years for a 3k item. However, I had another plumber look at it and told me that Roto Rooter (guy was from the same company) installed the wrong size grinder pump and that it wouldn't last. So, my bad review is based upon that Irr Supply Center is willing to sell Roto Rooter the wrong grinder pump that only lasted me 1.5 years but they refused to sell me a replacement because I am not a licensed plumber? But, yet they sold the wrong grinder pump to Roto Rooter and it cost me over 3.5k the day before Christmas and it last less than 2 years. Well, I went to Harbor Freight and got a replacement grinder pump for $100 bucks and installed it myself and it's been perfectly fine since. I will never go to this place and I will never deal with Roto Rooter."

"Always extremely helpful, knowledgeable, and friendly staff. They bend over backwards to help local businesses. Fair prices and stand behind their products! Keep in mind Irr Supply is a wholesaler and does not sell to the general public. Some of the negative reviews may be from individuals and not necessarily professionals in a trade. This is not a big box consumer hardware store like Home Depot or Lowe’s."

"Rude and unhelpful. We were able to get the part we needed cheaper and faster through their competitor, VP Supply, who not only helped us but went out of their way to see if a comparable part was in stock would work for us instead of having to order what we needed."