Black River Adventurers' Shop

"Stopped in for my tire repairs, Todd was professional and knowledgeable. He repaired everything while I waited and pricing was very reasonable. Hard to find this type of service any more ."

"I went in after I had purchased a used bicycle off marketplace, and had some issues with the bike. The man working not only fixed the issue I asked about, but also went through the entire working of the bike and all the little ways it was having issues and how to do long term maintenance. I never asked, he was just kind enough to know that I needed the help. I can’t recommend the shop enough for anyone who is a novice to bicycles and wants to learn."

"Stopped in to have a tire changed and the owner went out of his way to take care of the tire and a gear problem. Friendly and down to earth. Great experience."

"If you want a bicycle shop that lacks communication and integrity this is the place for you. 3/11/22 PREPAID $150 for bicycle cleaning and maintenance 3/19/22 I dropped off my bicycle to Todd of Black River Adventure Shop. (An initial look over was done and it was determined not much would have to be done because the bicycle was two years old) 4/13/22 I called to see the status of my bicycle but was unable to leave a voice message because the mail box was full 4/15/22 I called Todd that stated the bicycle was in the queue of someone that was out sick and that he would move it to someone who was available. He stated that the bicycle should “be ready not this weekend(4/22-24) but next weekend(4/29-5/1).” 5/10/22 I called Black River Adventure Shop with no answer. 15 minutes later I stopped by and Todd was eating at the desk. He gave me an excuse that my bicycle was in the queue of an employee that got fired and that he personally would put my bicycle in his stand today. He stated that it should be ready in two days. Also while I was there the phone rang, he noticed the number, ignored it, and then proceeded to tell me why that customer was calling. 5/18/22 I returned and asked about the status of my bicycle. After about a minute of the owner looking at the computer surprised I just cut to the chase and told him that I saw my bicycle in the same spot it was put two months prior and not completed. This was now the third time. He started to make an excuse in which I cut him off and just told him I wanted my bicycle and money back in which he did."

"Decided it was time to update my wheelset and got a sweet price deal from Black River Adventurers Shop on a new set. Nice place to get stuff done, friendly atmosphere, lots of products. Used the gift certificate I won at the Spokerride - great that Black River Adventurers Shop supports local events also."