Taco Bell

"Let me just say, treat others how you want to be treated and surprises just may be in store for you. I pulled over not even caring if my food was correct only just to post the kindness of this particular location in Lockport, NY South Transit Rd. Taco Bell used to be so accessible to me and now that I've made it a treat, I was pleasantly surprised by the treat of the kindness of people that also worked there. I have to end as my food is getting cold, but make this a stop if you're hungry or even if your not and maybe just need a drink!!! A+ ON CUSTOMER RELATIONS!!! Drive Thru at 1:10 on a Wednesday... UPDATE: I JUST GOT HOME AND MY FOOD WAS PERFECTION!!"

"Worst fast food service in a 30 mile radius. Pulled up today for a barely coherent worker to say “out of beef, out of chicken, no wraps, no quesadillas, no burritos” and nearly every other item of the menu sounding seriously impaired. When I inquired as to why they are open when they have nothing on the menu available, a second voice chimed in to add “you can go somewhere else.” A genius concept for sure. But what is the staff doing? Just standing there doing nothing to collect a paycheck? The staff is laughably bad, don’t see how this place could be turning a profit."

"Im not from Wny so I’m used to Taco Bell’s being delicious and always correct. Idk if it’s because you guys have competition with mighty taco so you guys don’t try? But everytime I’ve came to this location the workers are absolutely miserable and never put in any effort. The last ditch effort of trying this location we waited for atleast 15 minutes for 3 cars? Which seems insane for a company that focuses on the times they get orders out. Well we get our food all mediocrely warm, when my bf is halfway through his burrito he sees a LADY BUG!???? Tried calling the Taco Bell to complain no one can pick up? Then call corporate and get hung up on? Then I put in a complaint online on December 8th. No response. My bf and I will not be going to any Taco Bell’s in this area because it’s actually disgusting to have no response to this."

"I wish I can give zero star for the service they provide. I went there for lunch today and got a power bowl and wanted to dine-in so I can return to work after eating. I opened my bag to eat the food there was so fork or spoon. I go to the counter to request to get a fork or a spoon and they told me they don’t have anything, and they won’t have a fork or a spoon till tomorrow’s truck delivery. So to Taco Bell management do you expect me to eat with my hand because it wasn’t taco that I ordered. You should have a sign not to order anything but taco because you’re out of fork or a spoon. Secondly management if you don’t have any fork or spoon there is so many stores near that sells fork and spoon get enough until you get your truck. The store needs to change management to people that has better management skills."

"ok, experience. Staff was more focused towards drive through window. I placed an order from the kiosk and waited for food for longer than I usually waited at other Taco Bell locations. The order was missing nacho chips and gave me cheese only. Went back to the counter and had to wait about 10 minutes until someone looked at me. Two staff members saw me raising hand but not coming to desk. It was not only me there, there was another guy waited for same reason next to me. See picture, how mexican pizza prepared. Stuffing is only on one side . Quesadilla didn't cut properly. All this fast food give a taste and flavor if they are cooked and prepared nicely. Taco were served broken and stuffing were out, made kids little disappoint. I'd not repeat this location."