Central Self Storage

"Do not waste your money at this place! My unit got robbed and the insurance you are FORCED to carry will not cover it. They have no problem raising your rent every year but the property does nothing to protect your unit. If this is your last resort to rent here find a different insurance company to cover you. DO NOT use their recommended insurance. Central Storage & the insurance company make sure to make you feel like a valued customer by making it known it’s my fault I got robbed even with a lock on it!! Thanks Central Storage!"

"I have had a unit here for 3 years. I think the building was Q so we had an inside unit. I always found the place to be clean and had easy access. I paid late a few times which was a pain but they always called so I wouldn't have excessive late fees. I moved out this month and had no problems. Thanks Taylor for making the process easy. My dad has a unit here that is an outside unit. If you are concerned with the cleanliness of the unit, I recommend an indoor unit rather than one with doors exposed to the elements and small critters."

"Absolutely the worst self-storage experience I've ever had. Here's why: -Unit was dirty and had debris. There were no less than 6 nails and screwed throughout the premises that could have resulted in tire damage. -Their claim of "30 days free" is a lie; because they "(we) don't pro-rate", if you rent a unit at the end of the month you end up having to pay for the subsequent month, even if you move out before the 30 day mark. That's not "30 days free"; period. -Rude office staff who couldn't explain billing; they had to call the manager. Untrained and unprofessional (put down your personal cellphone when a customer walks in!) Strongly recommend against this company."

"We have had issues with this location this is the second month in a row. Last month bill was paid on our unit and we could get in the gate to our unit but it had an additional lock on it and the unit was paid. We called and went to the location no one was there. We called the number that was given to us and got someone off site got no reply from anyone at the location or off sight. We went yesterday again to get stuff out of our unit and could not even get in the gate to our paid unit. I am not sure who is in charge or running this location but it seems they are not doing there job!"

"I rented from this storage unit and I found out I got approved for a house on Dec 11th. We moved my stuff out Dec 23rd and I called and emailed this storage unit to let them know. No one answered. I tried multiple times to put in a 30 day notice and no one would contact me. Finally my boyfriend got a hold of them and they sent me and email saying they closed the account and unit for me. I got charged for January and now I am getting charged for February. I called and a girl answered telling me she would let someone know. Why could she not help me? This place is a scam. I'm on autopay and they are making sure I pay every month. The unit has been empty since Dec 23rd and probably already rented to a new victim.You can't get a hold of anyone and I asked for someone higher ups email or number and they refuse to give it. Don't rent from here unless you don't like having money, feel like being played, and never want to leave."