NAPA Auto Parts
1842 Mainstreet, Hopkins, MN 55343
Location & Phone number
1842 Mainstreet, Hopkins, MN 55343, United States
About the Business
NAPA Auto Parts is a renowned car repair and store located at 1842 Mainstreet in Hopkins, Minnesota, United States. With a wide range of high-quality auto parts and accessories, NAPA Auto Parts is your one-stop shop for all your car repair needs. Our knowledgeable staff is dedicated to providing exceptional customer service and helping you find the right parts for your vehicle. Whether you're looking to do some DIY repairs or need professional assistance, NAPA Auto Parts has you covered. Visit us today and experience the difference that quality parts and expert advice can make for your vehicle.
Photos
Hours open
Monday:
7:30 AM - 7:00 PM
Tuesday:
7:30 AM - 7:00 PM
Wednesday:
7:30 AM - 7:00 PM
Thursday:
7:30 AM - 7:00 PM
Friday:
7:30 AM - 7:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
9:00 AM - 5:00 PM
Reviews
"Knowledgeable but not a very big stock on hand"
"I thought I didn't know much about cars but it turns out I know more then the employees at this location. I asked for a simple light bulb for the upper mounted brake light and they said they needed to order. I go there today to pick up and the young guy up front gave me a universal high mount brake light. I told him that most likely was not what I needed and he and the older gentleman sat there in silence. I brought it home knowing it was probably not what we needed and my fiance confirmed this. Go to O'Reilly's down the street ,not here."
"Service is barely adequate, even if somewhat slow to respond. I was helped after someone who came into the store after me. Not a HUGE deal, but just annoying that's all. But this is indicative of service in many places in the last 3 years or so. So I'm getting used to it. Lackluster customer service has become the rule, and not the exception unfortunately. But it doesn't have to be this way if a business really tries hard to put customer facing business first, and back room stuff til after the customer leaves. Years ago customer service here was actually not too bad, just lately it seems to have gotten little more sluggish. Just a heads up that's all this is. I know they are capable of more, thats why I'm sure they will straighten things out if enough people say something. Thanks."
"I bought some windshield wipers and asked for assistance from Patrick and he told me to YouTube it. I left the store and days later I YouTube how to put on my wipers. I was having some difficulties putting on the new wipers and drove to NAPA to get assistance. Another employees and Patrick refused to help and Patrick told me to YouTube it again. Thank god some customers seen me struggling and helped, but I wouldn’t recommend this location to anyone. They are not professional or helpful. I will not be coming back."
"The worker couldn't find something that their system said was in stock so I had to buy a 2 pack of that something which he could find They need to work out a few organizational kinks, but, at the end of the day I walked a away happy"
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