SpringHill Suites by Marriott Baltimore BWI Airport

"The room is fine. It's in a convenient area for food, access to the highway and the airport. My only complaint is that I'm just over four hours in the room and the WiFi and streaming TV don't work. Morning update: WiFi still down."

"Currently staying at the Marriott in Lithium Heights. We came for a weekend away from the kids. We were excited for the hot tub, and quiet. The first disappointment was at check in where we had to pay $20 to park our car there for two nights. This is not a city hotel. There is not limited parking. Why is this not included in your rate? Second disappointment was the amount of kids in the pool area. It was not stated when we made our reservation that this hotel rents the pool out for pool partys. The pools way to small to handle a party and guests. We waited until this morning to go to the hot tub. The pool was clear but had a layer of oil fim on top. The hot tub was the same temp as the freezing pool. Someone came to "fix" it but said they raised it from 80 degrees to 90 degrees and that's as high as they could go. I'm pretty sure the base for a hot tube is 102 degrees. We tried but there was nothing enjoyable about it, we took hot showers instead, great water pressure but definitely not whirlpool jets. I am paying $320 for two nights with broken amenities. We picked this hotel for the location and the hot tub. The room is decent, the breakfast and staff were nice but definitely would not pay that rate to stay here again. I will be requesting a partial refund for this and will update with how Marriott handles this. Update: We left after 24 hours. Marriott agreed to refund us for the second night we did not stay for. They have not responded in regards to refunding or partially refunding us for our first disaster of a night. I do want to reiterate, the staff was great, breakfast was good."

"When we stayed for a mini stay-cation after the holidays, there were a ton of people here. Could hear noise from people in the hallways at all hours. Room was fine - nothing great. The TV interface for streaming was very different than other Marriott properties I've stayed at and just not as good."

"I have had 2 stays here. Not my choice but was booked by my employer. It's ok. Not really very friendly front desk folks. They seemed annoyed that I was even there asking a question. The breakfast is hands down the worst hotel breakfast ever. The orange juice is orange flavored water, the bagels and bread was style. Eggs flavorless. I've had better meals in hospitals. I've begged my company Not to book this place again."

"We were waiting to move into our house and spend 2 weeks here and the staff was great. We had items we had to store and they were helpful about letting us get them out so we did not have to leave them in our car. We loved their juice that was always fresh and handy. The hot tub was broke, then it was cold then it was great. Big rooms well lighted but not much dresser drawer space. There is a nice bike trail close by and many restaurants."