Precision Tune Auto Care

"Manufacturer Recommended Service was great and much more reasonable and enjoyable an experience than at the dealer! The auto technicians are experts in auto mechanics. The waiting room is a comfortable place to wait, but you can walk to a McDonald's in seconds if you so choose. Everything is explained, and every question is answered. The appointment time is honored. In and out in a reasonable amount of time is appreciated. I will always use Precision Tune in Bowie. You should, too!"

"Would put a 0 if possible I went here to get a tune up. When I got my car back the exact same problem was there. I went to get a second opinion only to find out that Precision had put in spark plugs that did not go in my type of car at all. When I returned for a refund I was yelled and screamed at over the phone by this location’s manager Mario and told to go b!+{¥ to corporate about it. I just simply wanted a refund for having to get the work done again after the incorrect spark plugs made my car worse. Completely unprofessional to yell and argue with a customer when you acknowledge the incorrect product being put in the car as “well work was done wasn’t it” the lack of accountability and customer service is actually unbelievable. I was told even if they put parts in the wrong cars “it happens” as if this is putting a different color pen top on a different color pen."

"I stopped in because my car is stalling out. Sebastian took my car for a test drive and connected the code reader. He was upfront and honest with telling me that he couldn’t pinpoint the issue. When I told him that I had a tentative appointment at a different shop for a full diagnostic, he advised me to take my car to the dealer. He said, yes the fee may be significantly higher, but the only way to get an accurate diagnosis is to have the dealer perform a diagnose with their equipment. I appreciate the fact that he didn’t have me pay for unnecessary services that could end with me still having issues."

"I went here in 2018 and returned for an oil change. They were able to bring up my account and tell me what services and costs I paid in 2018. The prices are competitive and the staff was friendly and professional."

"Took in for transmission diagnosis and oil change. When I dropped the car it was driveable no vibration just a slip in initial gear. When I picked it up it was not able to be driven such a hard vibration in the engine. They claim take to ford it just needs a computer reset. Take to ford it needs a full new transmission. Do not do any transmission work here. Also on oil change not even sure they did it as the oil life was not reset on the dash."