Footwear trends in Manchester

“Big shout out to Karen! My 3 year old boy was really nervous about having his feet measured, and got a bit upset. She was so kind caring and patient, measured his feet without too much fuss, and even managed to get him giggling and skipping with excitement with his new shoes. She had so much time for him, even letting him scan his own shoes on the way out, and checking that his current shoes fit ok. There were people waiting to be served, but Karen took the time with us, we didn’t feel rushed, and we left with a very happy little boy. Thank you so much”

“Great service by staff, love they boots as the don't just last long but they actually get better over time!”

“Just bought some SIZE 10 boots (unisex) for my 12 ur old daughter!! Yes , it's a nightmare finding shoes for her, she's nearly 6ft too!!! But the young girl here was very , very helpful and could see my predicament!! Anyhow , she made my daughter feel comfortable and more confident in her new boots! Thanks”

“Some really nice things in here .sales been good ..colours lovely. Have noticed tho stitching on some clothing not good .bad work .shouldnt be in shop..they have really lovely clothes in now .well done ✔”

“Went in last friday - they have new stock in some lovely tops bought 3”

“I visited the store today , and even though I could only see two staff on, they were both ever so helpful# especially the lady with the blue dress on with the leg tattoos. Thank you so much for your help and patience, finding me the right shoe size being so pleasant and helpful. Their needs to be more shop assistants like this who even when short staffed or under pressure still presents with a smile and more than happy to help even when run off their feet. Thank you, I finally found the right pair of shoes for my mothers retirement doo. I had been all over the stores and was extremely happy when finally finding the right items that would suit my dress perfectly for a special event.”

“One of my favs, iv recently had all my stuff stolen so guess iv no burberry left, gutted ain't the word on disability due to work injury so will be a long time before I can shop here... Love this shop”

“Great atmosphere , staff very helpful and willing to assist and join in dome banter , which is a rarity these days , well done.”

“I visited here on the August bank holiday 2013. I had a lovely representative attending to me- my friend and I were the only ones in the store but he was helpful and welcoming”

“Absolute brilliant. Staff exceptional. Very friendly and no fuss returns policy. Bit dark inside the store males it difficult to judge colours otherwise very pleasant to shop in with the helpful staff. Full marks on the training!”

“Ordered a tracksuit yesterday, used the first time order 50% off code and used their next day delivery service. This morning I received a very well packaged and nice quality tracksuit and at a bargain price due to the discount. Would highly recommend.”

“The Trafford Centre store has recently made some changes to the layout which I feel has spoiled our overall enjoyment of browsing through the store. There are now no fragrances available I noticed.”

“Excellent service as always. Greated very professionally by staff, and warned we would have a short wait due to being a member of staff down. The wait was only short and the staff member did all she could to minimise our wait. The service in preparing the shoes was very professional and they did all that they could to keep it covid secure. We have used Hands for years and have always found the staff members professional and knowledgeable, there is no pressure sales it is all about making sure that the shoe is right for the child. Customer service is key and this is something that always differentiates Hands from other stores, the customer is key and they make sure there is a no rush service. For a local business they really know their customer base and know what the schools allpw and disallow. I can highly recomend Hands.”

“Due to my son having additional needs I pre -booked an appointment with this store for a shoe fitting for my son before they opened. He has autism and really struggles with busy places and loud noises. I was so grateful to Jane for helping me sort this appointment out as it's always been a challenge to get him measured for shoes. I usually do it at home myself which was always very difficult. She reassured me on the phone that she would get him all sorted and I certainly did. Jane and Liv were amazing with my son, Liv was able to get him measured for the first time ever in a shop and it was amazing how they both engaged with my son and made it a great experience for him and us too! I honestly can't recommend this store enough! They were amazing! We will 100% be returning when he needs some more shoes. Thank you so much to Jane and Liv :)”

“Ordered online with next day delivery. Fast communication with invoices/ tracking codes etc. Arrived next day, perfect pair of clogs. Also loved the packaging - the illustrations are great! Thank you!”

“Fantastic place for kids' school shoes. Cheap on prices too”

“More than excellent customer service from Sarah, WOW! She made different suggestions, helped me match the boots to my style and tried to make them more comfortable with different sizes and various insoles.She ran all over the shop to ensure I'd be leaving happy. Sarah was so intuitive, It was like having a personal shopper! So unexpected from a big chain store. Thank you Sarah, you really made my day!”

“Good place to by shoes and trainers and also a good selection of boots and converse for both women and men plus if you buy two pairs you get so discount”

“I was very glad to be in the store. They have a whole lot of shoes and bags for different categories,either male, female and kids. They have nice and unique designs. It's very affordable”

“Wed 16th Feb 22 - sales assistant was VERY patient with me and my boys today. Showed thought, compassion and was so helpful throughout the hour ordeal that was my step son with Autism choosing a very specific type of shoe with a very specific look, texture and feel. I wish I could remember your name but you know who you are. Thank you ❤️”

“Very helpful staff - shame you have to struggle up a flight of stairs carrying young children.”

“Wife loves Next and this particular store has the furniture part as well which we needed to visit that day”

“Lewis was very helpful and patient would highly recommend.”

“Great service in this shop. I like the layout and the quality of the shoes are top notch.”

“Excellent staff very helpful a good selection of shoes at reasonable prices”

“Had a fault with a pair of shoes within a few weeks of purchase, so emailed Ego around 7pm. I received a reply the same evening and by the following afternoon I had received a replacement pair. I can honestly say I have never known such excellent customer service. Very impressed!”

“Needed some work boots. Great to see that they hold the majority of the range in smaller sizes. Typically though, the one I wanted was out of stock but it was no trouble for the very helpful staff to order them in for me.”

“Great shoe shop stylish footwear at very reasonable prices”

“Always has nice clothing very pleased with all my purchases thanks. Follow me on Instagram kellyxxoox”

“Really good place for shopping, the availability is also really good”