Hands
291 Buxton Road, Stockport SK2 7NS
Hours open
Monday:
9:00 AM - 5:15 PM
Tuesday:
9:00 AM - 5:15 PM
Wednesday:
9:00 AM - 5:15 PM
Thursday:
9:00 AM - 5:15 PM
Friday:
9:00 AM - 5:15 PM
Saturday:
9:00 AM - 5:15 PM
Sunday:
10:30 AM - 4:30 PM
Photos
Location & Phone number
291 Buxton Road, Stockport SK2 7NS, United Kingdom
About the Business
Welcome to Hands, the ultimate destination for shoe enthusiasts and fashion-forward individuals alike. Our institution is located at 291 Buxton Rd, Stockport SK2 7NS, United Kingdom, and we pride ourselves on being a one-stop-shop for all your footwear needs.
As an establishment and point of interest, Hands is a unique and exciting addition to the local community. We offer an extensive range of shoes, catering to men, women, and children of all ages. From casual sandals and flats to stylish boots and sneakers, our shoe store has something to suit every taste and preference.
At Hands, we understand the importance of finding the perfect pair of shoes. That's why we offer a personalized shopping experience to all our customers. Our knowledgeable and friendly staff are on hand to provide expert advice on fit, style, and the latest fashion trends. We strive to deliver a level of service that is second to none, ensuring that each customer leaves feeling satisfied and confident with their purchase.
Our store is designed to make the shopping experience as comfortable and enjoyable as possible. We have created a relaxed and inviting atmosphere, where you can browse and explore our extensive collection without feeling rushed or overwhelmed. Our displays are arranged in an organized and visually appealing way, making it easy for you to find what you are looking for.
At Hands, we value quality and affordability. Our shoes are sourced from reputable brands and manufacturers, ensuring that each pair is durable and designed to last. Our prices are competitive, and we regularly offer special discounts and promotions to help you save money without compromising on style or quality.
In conclusion, Hands is more than just a shoe store – it's a destination. With a fantastic selection of shoes and exceptional customer service, we are sure to become your go-to for all your footwear needs. Visit us today at 291 Buxton Rd, Stockport SK2 7NS, United Kingdom, and see for yourself why Hands is the ultimate destination for shoe enthusiasts.
Reviews
"Sadly after over 30 years of taking family here the customer service and quality of shoes sold to us was so bad we will be going elsewhere in future. Hands chose to gaslight rather than uphold our statutory rights. Thankfully manufacturers agreed with our assessment of the fault."
"Nice little shoe shop for all your Childrens need. I have been getting school shoes for my girls for the last few years and have been very happy with the service and shoes provided. Staffs were friendly and never too much trouble! Highly recommend."
"I have used 'Hands' for the last 6 years for my 2 children. I have always received friendly, professional and caring service. Due to COVID, the appointment system works incredibly well so that there are no waiting times and you get a much quieter, personal service within the shop. Thank you for my recent experience purchasing my little boys first school shoes, they endeavoured to find the best fit for him! Thank you!"
"Terrible experience! They were polite on the phone but once in the shop staff were dismissive and unkind. My child and myself left both in floods of tears and with no shoes. My daughters feet are unusually wide and very difficult to find shoes for, so I called ahead and explained the situation. Spoke to a kind woman who said that they would book me in with one of their senior shop personel who has a lot of expertise, that we shouldnt worry because there are no awkward feet, just the wrong shoes. However when we arrived, they couldn't find us in their appointment book (appointment booked two says ago!). We were seen by a young teen who of course didnt have the experience necessary. He repeatedly heaved huge sighs, told my daughter she would just have to wear very long shoes or ask the school to overlook her lack of school shoes. When I said that is not an option due to problems with her ankles, he said he would ask for help from other staff. I said yes please, I was told when I booked the appointment that it was with a senior member of staff who is very experienced, I am sorry that we've caused you trouble. I hope you arent offended or discouraged, and he said no, not at all. Another member of staff then came over, sat down and told me I had been very rude! When I asked how and tried to explain the misunderstanding she shouted at me and told me to be quiet and be thankful she was now there. Then she said that she was done and walked out the back of the shop. I am genuinely unsure how I could have been more polite or tactful. I didn't at any point complain, criticise anyone, raise my voice, or use innapropriate language. My daughter is now crying and apologising for having "bad feet". I am heartbroken for my child and very confused and upset. Was hoping that if no suitable shoes were in stock we might order some as offered on their website. However, it is now very clear that the service offered on the website bears no resemblance to that offered instore."
"Excellent service as always. Greated very professionally by staff, and warned we would have a short wait due to being a member of staff down. The wait was only short and the staff member did all she could to minimise our wait. The service in preparing the shoes was very professional and they did all that they could to keep it covid secure. We have used Hands for years and have always found the staff members professional and knowledgeable, there is no pressure sales it is all about making sure that the shoe is right for the child. Customer service is key and this is something that always differentiates Hands from other stores, the customer is key and they make sure there is a no rush service. For a local business they really know their customer base and know what the schools allpw and disallow. I can highly recomend Hands."
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