Customized jewelry in Stretford

“Great service, quality jewellery and goid prices. Staff helpful and friendly making tge online buy/collection instore a positive experience. We will be returning to buy more item's in the future”

“Great Customer Service from Adrianne the Store Manager last night. Ordered a Watch online, unfortunately it was delivered not working. Dissapointed, I contacted customer services via email who responded promptly. Rather than post it back I decided to go to my nearest store at Trafford Centre. Adrianne was very attentive and gave me a number of options. Rather than have the watch sent off and wait, as it was the last one within the group of an outgoing model, or have a full refund. I decided to go for the later version of the watch which she offered me a favourable deal on, in way of apology. I left the store impressed and one happy customer. I appreciate things can go wrong but its how a company deals with these hiccups that really makes a difference. Excellent Customer Service!!! Thank you Adrianne”

“Bought 2 watches from this company, one online and one in store today, I was looked after by Jordan, great knowledge on the watches, very helpful and sat there for a good hour while I tried what felt like every watch on in the store, nothing was to much trouble for him, Omega ✅ Tag Heuer✅ What next? I will be back to these guys again”

“Great service. Bought 2 crown rings for renewing our wedding vows. Absolutely love them.”

“Been coming here for meny years now. Due to covid etc not had work dne for a while. Now able to get bk to having some ink. Janet friendly and welcoming as ever and Lucia is an amazing artist and super friendly polite and makes you feel very at ease. Day 1 of 2 done. Pictures will follow. Stupid extremely clean. Everything is sanitised etc etc. Nothing more could be asked for from Janet or team. I will continue to use for meny more tattos. Thank you so much guys.”

“Isabelle was amazing so helpful! And gave me so much information help me from the minute I walked in! The girl needs a raise for the work she does! Even my boyfriend said how helpful she was :)”

“A nice shop with lots of lovely watches on display prices were cheapest compared to Argos”

“Upon arrival we were greeted by two lady’s who made me feel very welcome and valued, we were offered drinks and taken to the table where James met us along with Tatiana, they were very professional but had the perfect balance in engagement with ourselves which is what I look for, although we are ultimately there to buy a watch it’s also important to build a friendship and be able to speak about things other than the sale and we did this excellently. Overall it’s been my best experience buying a watch and I am hopeful to return in the near future.”

“Fantastic member of staff could not do enough for me. Absolutely beautiful merchandise and displayed so attractively.”

“All manner of gadgets and collectables. There are many ways to waste your spare money but this is one of the best.”

“had an amazing experience today went in a few times as i couldn’t make up my mind and Carol Ann provided amazing customer service and overall great experience”

“Wonderful experience especially with the excellent customer service of both Kat & Rhia. They not only found the size of coat I was looking for but also came up with an alternative dress in the size I needed. They were both efficient, professional & very personable throughout. They are without doubt both brand ambassadors for your company and I can't thank them both enough. Fabulous & thanks again x”

“Beverley was absolutely wonderful to deal with. No pressure to buy at all, lots of knowledge from both Beverley and other staff in the store. Made to feel really welcome and offered drinks whilst trying on watches. Collected the watch from Robert yesterday and he was equally wonderful. Again, offered drinks on arrival, talked through the warranty and other options, he set the watch up for us and made sure we were happy before we left. A nice touch was that they made an effort to interact with me too, rather than just my partner who was the one buying. Really pleasant experience and will definitely be returning in the future.”

“Fantastic customer service by Chloe. Great product knowledge too, extremely friendly.”

“Had many flowers from this shop always excellent will use always”

“Was offered £175 from another store and came here and got £475! Perfect service from Carol and her colleague.”

“Ordered Polo shirts for ladies bowling team. Staff were very helpful and the order ready very promptly. Would highly recommend them.”

“I have gotten both my daughters and myself pierced at Lovisa Trafford Centre during the summer holidays and honestly can't fault it! I came on 2 separate occasions and the young girl Amina that did one of my daughters also did my nose. At my age I didn't know if I'd pull it off but I am so happy with it and it makes me feel younger! I could tell a lot of care was going in to ensuring the positioning is accurate and even. Overall it seems very sanitary and the staff were extremely kind when one of my girls felt a bit anxious. Now speaking, all of the piercings are healing very well and she did reassure us that we could pop back in store if we had any further questions. Plus its much cheaper than anywhere else in The Trafford Centre!”

“Bought online and the product is really good quality, they have a store in the Trafford Centre as well for anyone close by.”

“Got two piercings from here now both have healed amazingly which I normally struggle with, all the staff were lovely and helpful. Habib helped me pick my piercing and jewellery the second time, was really insightful and helpful.”