Holiday Inn & Suites Slidell - New Orleans Area, an IHG Hotel

"The front desk workers Nicole and Troy was very helpful. They made our stay there very pleasant. Our room was nice and spacious and cleaned. We enjoyed our stay!!!!"

"The booking process was quick and easy. It was completed online. I followed up with a phone call the day prior to check in to request a room with a king sized bed and to let her know that we'd be checking in late. The young lady upgraded us to a king suite. It was clean, comfortable and quiet. I had traveled almost four hours to the area for a surgery the next day. After the long drive late in the evening, we were tired when we checked in and appreciated that the process took two to three minutes at most. I have my room preferences set in my profile and they honored them all: king size bed, extra pillows, upper floor and far from the elevator. There was hot complimentary breakfast available, but due to my medical appointment, I did not partake. The young lady at check out the next morning was equally friendly and efficient. Check out went smoothly and I made it to Our Lady of the Lake Surgical Hospital well before my scheduled check in because it was conveniently 1 mile away at the next exit. I highly recommend this location."

"I found a German cockroach in my room. I called the front desk to see if they had anything I could use besides a shoe to take care of it. They said no and hung up on me. I also found some spiders as well. The breakfast on weekdays was pathetic but not bad on weekends. I also used the ice machine and found numerous black flakes in my drink. Would not stay there again."

"My family stayed room 232 this Hotel Feb 2 2024 and found out lots of ants and spiders all over the room from bed to bathroom the next morning. We reported this issue to the manager and the first thing she did was passing the buck to us and claimed we brought those ants into the room and second she did was washing the hot water machine to destroy the evidence. I used this machine in my house for years and it never attracted ants before. I understand sometimes accident happens but I really cannot understand the way she responded to the accident. We felt itchy and have to wash our clothes without any apologies and solutions. It seems like we need to make an apology to the hotel depends on her argument. I am really not recommending this hotel. Lost lots of our time. I felt we were discriminated here. They even closed the google review function for a while after I claimed I would give a negative review."

"Lobby was well maintained. Upstairs, the hallway had a weird smell to it, and inside our room it was absolutely foul. Smelled like cat pee had been soaking into the floors. Breakfast was fine but hard to get clean drinking water. Right next to the highway, not bad with sound, convenient for travel."