Unique decorating style in Guildford

“From the moment we walked into the Guildford showroom three weeks ago, to when we placed our order yesterday, we had the pleasure of being looked after by Alejandra Rangel. She immediately put us at ease and did not try to sell us anything- never felt under pressure to buy anything at any stage - and yet, we felt we wanted to engage and buy BO products as she was so knowledgeable, approachable, professional and friendly. Alejandra manages the show room I believe, only knew that from her emails - her passion and ability to genuinely care regards buying the right sofa and rug was very empowering. Using her experience and knowledge allowed Alejandra to help us with dimensions, best fit, best material too - the fact we ended up buying a smaller sofa than we originally wanted by showing us what we would end up with using the excellent in-house technology, speaks volumes for her skills and integrity. She managed to be tenacious enough to show she cared and not too aggressive to be off putting - a great skill to have. Her passion for the products, the company and doing a first class job shone through. Having visited several BO stores over the past six months, Alejandra was the sole reason that we finally concluded a purchase. Excellent interaction and all round experience. Thank you”

“Dawn at the Guildford showroom was great. She knew the products, answered all our questions, gave her informed opinion when asked and was not at all pushy to achieve a sale. Both visits (the second after looking at colours and sizes) were a delight and the showroom is very impressive. This is our second suite purchase from this company; the first being many years ago, and we can’t recommend them (and Dawn) highly enough.”

“I just purchased a Sleep Story Luxury 2000 divan set and was very impressed with the whole set up at Furniture Village Guildford. Talking to a properly qualified salesman (Ian McPhee) who actually knew what he was talking about was like a breath of fresh air. I also visited Dreams & DFS but couldn’t find anyone to help without them reading off the description cards attached to the beds. Ian was absolutely brilliant and a very nice chap also.”

“You walk into this shop and you want to buy everything! Paul was brilliant, the best thing is you can pick out any piece of furniture and he can change it to suit your needs. I picked out a dining table and he cut it down to the size I wanted, he delivered it and set it up for me at my home, no fuss, no mess. The table is stunning and Paul is an absolute perfectionist! His wife is lovely too and very helpful. I cannot rate this shop enough. Go and take a look, you will not be disappointed!!”

“Gives a good indication of the broard range they offer and the style & quality. 'The Residence' area is pretty funky. Best to call first for an appointment.**HIGHLY RECOMMENDED** - I recently ordered a new black out blinds for one of my bedrooms, after the ones I had from John Lewis failed. I must say the service was fantastic! I must admit, I was a little bit hesitant after reading some of the reviews on here but these negatives were soon put to rest... From the moment I called the number on the website to get a rough price, to the gentlemen who came to check my measurements (and gave me a few options too) to installing last Saturday was unbelievably quick. The whole process took less than 2 weeks. The quality of the blinds are so far look far better than the one I have, I'm now thinking of replacing all the blinds for the other windows in the New Year. They were cheaper than most other companies that I managed to speak to (some companies didn't even return my calls...oh well there loss!) Everyone I dealt with from the person on the phone the installer were extremely helpful and highly professional and I wouldn't hesitate in recommending this company”

“This is Customer SERVICE at it's BEST 10/10 Will not be buying anywhere else from now on. They have the complete package of Sales knowledge, & professionalism when fitting in your home.”

“"I can't speak highly enough of the staff at this furniture store! My wife and I have visited several times over the past six months, and each time we've been blown away by the exceptional service we've received. The staff members are not only incredibly professional, but they're also some of the most helpful people we've ever had the pleasure of working with. When we finally decided to purchase a sofa set, the staff went above and beyond to ensure that we were completely satisfied with our purchase. They took the time to understand our needs and preferences, and provided us with plenty of options to choose from. They even helped us navigate the delivery and set-up process, making everything as seamless as possible. Overall, we're thrilled with our experience at this furniture store and would recommend it to anyone looking for quality furniture and exceptional customer service. Thanks to the amazing staff for making our furniture-buying experience so enjoyable!"”

“I fell I'm love with this store when I lived in New York, so lucky to have one locally now! Full of beautiful things and I've had plates and clothes from here that have been used every day and lasted years! Always a treat to visit!”

“We stayed here for the second time this year as loved it so much. It is a beautiful hotel, gorgeous historic rooms with spacious bathrooms, very comfortable beds. The Angel bar is great fun to go in the evening and enjoy music and cocktails. Guildford as a town has a lot to offer and after a busy day exploring Guildford you can enjoy a restful night sleep in a beautiful period room. The reception staff on arrival were brilliant and the staff in the evening and at checkout were brilliant. Professional and friendly and very welcoming. Looking forward staying here again soon.”

“Amazing service!! The hotel is amazing! Went for a short stay for a cosy room and was worth the price. The room was equipped with good facilities to use such as a kettle, snacks, and toiletries. The staff are friendly and there was always a staff at reception to help us with anything. The hotel also let us leave our luggage there so by the end of the day we could collect it.”

“As part of major renovation works in my home I wanted to find a local studio that would deliver a bespoke kitchen design to complement my open plan living space. Working with Alex at Artizan Interiors in Chertsey, I was able to realise my dream kitchen, choose from a selection of quality materials, test premium appliances like the Bora Classic with Teppanyaki that I wanted, and generally communicate freely with options to ensure the end product was what I wanted and within budget. The outcome of the project has ensured I would recommend Artizan Interiors to anyone looking for a new kitchen.”

“Amazing styles in here wow! What a find. Very retro! Like walking back into the 90s with a modern twist. Loved it. Definitely will go back. However quite pricey basic tee standard price is 35 and up...so make sure you have money saved as your want to purchase more than one item for sure or grab a bargain at there sales. Great recommendation for teenagers!”

“Beautifully designed store with a very welcoming atmosphere. Staff were so helpful and we walked away looking forward to our next visit.”

“Still great choice of country home living style home deco”