Top 30 Best Transformational experiences in New Malden

“I was desperatly looking for a hairdresser and I'm so glad I found this salon! As a first experience, I was very pleased with the service. Taylor was professional, patient and very focused on giving me the perfect haircut. Took her 2 hours to do my hair and it came out perfectly! Will definetly go back :)”

“I have been buying my clothes in New Malden Peacocks since it opened.There clothes are fashionable, very hard wearing and of reasonable prices.The staff are always friendly and very helpful.It is our only clothing store in the high street and it will be devastating to our High Street if it closes.”

“SALES EXPERIENCE: I had a really great sales experience at Sofology New Malden. I had two visits, the first to check out the sofas and then the second to actually make my purchase. Both times I appreciated the staff's friendly welcome, balancing attentiveness as well as giving us space to consider our purchase when we needed it. It was much better than a nearby furniture store which had very pushy sales staff who put us off immediately. On our second visit to make the purchase we were helped by Jimmy who was friendly and did everything for us, demonstrating how the sofa bed we were interested in worked and also demonstrating an alternative sofa bed so we knew all our options. He was knowledgeable answering all our questions on fabric and cushion materials. Finally he took us through optional add ons and our financing options all the way to a successful purchase. All the while he listened to our requirements and made us feel like valued customers and we appreciated the time he spent with us. He advised us that the lead time on the sofa we were interested in was under 8 weeks, so I will reserve judgement on the final product until it actually arrives! For constructive feedback, I had two minor gripes. 1) Sofology's website does not give the detailed dimensions of the products that you need to know for whether you can get the sofa into your home. For example, the dimensions on the website give the height of the sofa including back cushions, but you can, of course, take the back cushions off to get it through a door! I took a tape measure along to the showroom to measure the "hard" dimensions of the sofa bed to double check that the sofa bed could get into my home. 2) The New Malden showroom did not have the material I wanted (Drift Lime) on a sofa so I could not see it on a full sofa. Jimmy explained that this was because the choice of fabrics was greater than they had space in the showroom to display. The swatches were good to get a sense of the fabric, but it would be good to see a bigger sample. Some sofa shops have a big rail of fabrics on hangers so you can see what a big sample of each fabric looks like. Overall, a great experience. UPDATE 14/11/2022: DELIVERY EXPERIENCE My sofa order took just over the 8 weeks I'd been quoted for the sofa to arrive at the Sofology warehouse, but not too concerned about that. For the first delivery attempt that Sofology arranged my address did not go into their system properly because the name for my block of flats got removed from the delivery address. The delivery driver ended up five minutes away, but said he was unable to come and deliver to my flat because the address was not exactly correct, which was frustrating. I called Sofology back and they told me to call the New Malden store. The staff member I spoke to was very apologetic and helpful, understanding my issue and making sure to manually fix my address on the system. I also received good communication from Sofology central office to rearrange delivery. On the day of second delivery attempt I kept updated on when the delivery would happen on the app. The delivery staff carried my very heavy sofa bed up several flights of stairs to my flat and also had to negotiate parking because all of the spaces outside of my flat were occupied. They were professional and courteous, true heroes. The result is that I have my new sofa and I love it! I will post an update again in a few months to note how it has performed.”

“Amazing little hair salon! I've tried a few hair salons around Soho that cut East Asian hairstyles, but none were as good as Tovi. Tovi's really attentive, he listens to the customer's wishes and checks several times during the hair cutting process to confirm if the length and thickness is as desired. He does both male and female haircuts well too. Tovi and his wife (I think) are both really friendly and welcoming (which I can't say for other Asian salons I've been to). I'll definitely come back for future haircuts.”

“Great barber shop with attention to providing the best hair cuts, giving new ideas for suitable, modern styles as well. Highly recommended!”

“My carpets were dirtier than I thought. I am so glad that this company was recommended to me. The area rug cleaning was excellent and didn't break the bank!”

“Ally is FAB! She drew a phoenix and my late mother above it in a heart. I then went back to get it done in colour. All my friends want her to do theirs now!. Thank you Ally. Love Soraya. Xxx”

“I'm ever so thankful to my friend who introduce me to this hair salon. After years of looking for a right one, I finally found it and I'm so glad! She is so good and very friendly and very welcoming! She knows what you arr asking for re: hair style. Sadly I'm Moving to North East but willing to make tips to this hair salon regularly. It will be worth it for sure. Definitely recommend to everyone.”

“Mens haircut and wash -£24. Very reasonable. I'm coming back.”

“Had my lashes infilled today by Kim. What a lovely lady and such good attention to detail on my lashes. I am so happy with them will be returning in a few weeks for my infills again. Best lashes done by her. Thank you so much.”

“Silvani & the team great people will definitely return and use regularly”

“We had the cold mixed mezzo, karak chai and maqlouba- all were the best I have ever had in any restaurant. So delicious. Lovely atmosphere and great service from Amid. He really looked after us.”

“Had a lovely gel manicure today with Lily. I come here every month, because they are all lovely staff. Super quick and professional, always polite and friendly. Price is also fantastic!”

“I had the greatest experience ever !!! I don't know how I never heard about this hair saloon before! Sunny does the best hair styling ever ! I will be definitely coming back !”

“Amazing experience, lovely person and very professional ❤️”

“Good hairdressers Very friendly and good atmosphere Good service yes”

“Got some really nice custom built shelves from here. Never seen any like it. Extremely happy”

“We had the absolute pleasure of welcoming Emma to our office for a day of head massages and hand reflexology for the team in the run up to some large events. Emma made everyone feel so comfortable and relaxed, leaving them refreshed to continue with their days. Thank you so much and we can't wait to work with you again! :)”

“A hairdresser that really has an eye for detail, nice even cuts, great workmanship. Definitely recommended, especially if you have hair of an oriental persuasion. The fact that the prices are great value for money is just icing on the cake.”

“Amazing. Had my 50th here with a group of friends. Karaoke is fun, limited list but great rooms and superb service. The food is amazing and we had a great time. I will definitely come back. Aimee and the team were brilliant. Thank you.”

“I had the Japanese hair straightening and WOW. My hair looks fantastic and sleek! They did such an amazing job! They were so attentive and careful, so kind! Worth every penny! Thank you to everyone who worked on my hair! It’s beautiful definitely coming back!!”

“Lovely experience! I had a very short hair and wanted to style it. The result she gave me was more than what I expected.”

“Quality and style of the furniture speak itself. Lovely and spotless showroom they have and Turkish hospitality at its best. Prices are also very good compare to other furniture stores. They also provide free delivery service.”

“Regularly using Furniture Concept for our clients furniture installations, great service, good warehousing facility, highly recommended company and people!”