Salon experience customer service in Grays

“I’ve been at R and E for a couple of my tattoos and I gotta say the receptionist giada is absolutely amazing and has great communication with the customers when enquiring over text. I’ve had tattoos done by 3 artist and I have absolutely no complaints all my tattoos have come out exactly how I want it and they don’t make you feel bad for wanting to tweak the tattoo 100 times lol. 1000% would Recommend”

“I will recommend this place, clean and only on appointment basis at the moment and the work is always high. We'll done guys such a good place, we will come again”

“Great place to get your hair cut. Owner is always there working hard. Great with kids. Really knows shes doing. Fairly priced. Own down side is they are short staffed at the moment so sometimes can be a wait but totally worth it.”

“Had my 1st tattoo done by Maniek and absolutely love it! Great and experienced guy. Made me feel calm and relaxed as I was quite nervous. Highly recommend! Thank you Maniek”

“Amazing! He was such a nice person and made me and my fiance laugh! Such a good tattoo and amazing art work would highly recommend. Am going to him again for sure!”

“Been going here for over 20 years since I was a kid. Same barbers and same sharp trim!”

“This is by far the best place for manicure and pedicure in the whole area. Tunde is brilliant at her job - a perfectionist. She takes time and uses fresh products always. The salon is absolutely spotless. I have noticed some unfavourable reviews and they simply have to be fake. Look in next time you pass, and you’ll see what i mean”

“Both my daughters had piercings done and had good experiences with customer service and care. Staff are very friendly and professional and the place is clean and tidy. Will be back to get some tattoos done and will update review.”

“Very friendly and inviting staff. Always quite busy which is a good sign for a barber shop but the shop seems to run smoothly so you never have to wait too long. Very clean and professional and the haircut was exactly what I asked for. Excellent experience I will definitely be using star barbers regularly!”

“I had a tattoo done on my foot by Mary. I had my little girls name tattooed on me. Her work is brilliant and I would not hesitate to have her do another one on me. Mary was very professional and friendly. So pleased with my tattoo.”

“This is the second time that we have taken our dog Buster to prim and proper pooches at Tracey,s new shop in st chads road Tilbury. We cannot thank Tracy enough for the excellent service she and her team provide, they are very professional and meet busters every needs. We would highly recommend Tracey to everyone for every loving dog owner. We also like that Tracey provides dog products at the shop that we can buy.”

“Avi was amazing! Very professional, great customer service, super speedy and great prices! Got a piercing and it was done with such ease and efficiently I would go back! Would definitely recommend. Thank you Avi”

“Thurrock Regis is a friendly and welcoming salon. It is clean, tidy and well run. Jodie has been highlighting, cutting and finishing my hair now for a couple of years. From the first appointment onwards she listened to what style and colour I wanted to achieve and has then carried this out time after time. Thank you Jodie and the salon team for the great service.”

“Highly recommended beaty shop Very friendly staff Amazing service”

“I booked an appointment about a week in advance as my hair had not been cut since before lock down started and have not had my hair coloured in a salon in years. My hair had grown so long and I had so may grey hairs growing. I did my patch test and they tested how my hair would react to the bleach, as I wanted highlights. I have really dark hair and wanted to have a bit of tone to my hair. We discuss possible colours that may come out and options. My appointment was at 10.30 as they told me I would have to come in early. I understand why they wanted that now. They spent the whole day on my hair and spent so much time and care to get it right. I had highlights and colour put on my roots to cover the greys. I also cut a good 4 to 6 inches off my hair with layers and feathers. I could not fault anything. I felt so special and well taken care of. I am definitely going back.”

“Had colour work done by Molly, she was absolutely fantastic, I love the result! Faye and Josh were also wonderful, super kind and friendly too”

“Excellent service! The laser hair removal is quick and painless. Wish I had known about this service earlier!”

“Amazing shop, staff so friendly and very talented at what they do ! I had two tattoos done and I couldn’t be more happier with them Highly recommend !!!”

“My second tattoo with Trey and I couldn’t be happier with both of them, my friend also enjoyed being treated to an early birthday present. Not only are the tattoos beautiful but the shop is clean and inviting due to the wonderful atmosphere created by all staff. Can’t wait to book my next one in.”

“Always happy with my nails. Kate, Daiva, and Ellie are all lovely technicians that take their time perfecting your nails. I always book online, as they are a very busy salon and I like to ensure I have an appointment. The service can sometimes leave a lot to be desired. But I started going to Eden when the first store opened years ago, so I know what to expect when I go in. You may get a few people doing your nails. You may move seats. You may catch management on a bad day. But aside from one recent bad SNS experience, which Mary and Zuzanna rectified, I haven't had many others. I have tried a few other salons in Thurrock, but they never leave me as happy as a trip to Eden does so I won't go anywhere else now. Update - December 2022 Just had my SNS extensions done by Ellie and she did a wonderful job of my Christmas glittery nails, really pleased with how they came out. Ellie took her time, and made sure I had the shape I wanted and that all my nails matched.”