Premium goods in Ruislip

“Phil is an excellent manager and a credit to Kwik Fit. He should be congratulated on how he manages Ruislip Manor depot. He is customer service focused, polite, incredibly knowledgable and handles his team and workload exceptionally well. Well done Kwik Fit for having such and incredible manager.”

“Had a few problems to get sorted. Was served by Ania, she answered every problem I had and got me sorted for what I needed really quickly, in a friendly & professional manner. She’s a credit to your store.”

“Lovely place to work”

“Store looked great. A really helpful salesman (I think his name was Mitesh) was so helpful, his knowledge of the sofa and sizes was so good. The sofa we specifically wanted to see in person was no longer available to see in store, he used his tablet and displayed it on a nearby massive TV screen.”

“Very helpful staff . Assisted me with returning an item I ordered online. The Hermes instructions were not clear , but the staff sorted it for me. I would like to say thank you to both attendants who were very polite to me and other customers in the shop. Well done to the new management.”

“A lovely, welcoming cafe offering tea/coffee/cake plus a good variety of smaller snacks & bigger main meals. They also allow dogs which is wonderful- we LOVE Francescas!! ❤️”

“I've been going to this Barber every week since they have opened. Easily one of the best Barbers in Ruislip! Great levels of Service and consistently good haircuts!”

“Great service, lovely covered outside area with heaters you can control. Home cooked meals and decent £. You can order drinks and food on the app too! The staff so friendly that just I had to give 5stars!”

“Always helpful and knowledgeable customer service. Great selection of wines, you will find something for you in many varieties and price points. Parking is a little limited, but I've never been there when it's been full.”

“I used to be a bit sceptical about this place but it seems to be under new friendlier management. The decor inside is now great, the beer garden is totally transformed, and the flowers outside are always stunning throughout the summer. Good air con inside. Staff are lovely with my kids, a real pleasure there now.”

“Great store with really good staff, got an excellent deal on a couple of bedroom suites and a sofa and chair. All staff couldn't be more helpful, and our salesman Malik was completely non pushy and extremely helpful post purchase! Bedroom furniture is really solid wood everywhere and well built, although recliner is a bit creaky.”

“Excellent service”

“We initially contacted Neil (Against the grain) in April 2021 for designing our new kitchen. Among all the local suppliers, he was the only one who instantly offered to visit our place to take measurements and then discuss our requirements at our home. He came at the exact time promised and spent a good chunk of time understanding us and our lifestyle and our requirements for the kitchen. Ours was slightly more complex as we were moving the kitchen to an adjacent room and we wanted the plumbing works to be least intrusive and the electric works to also be planned well. We also wanted the existing kitchen space to be redesigned as a new spare / guest room. Neil provided us with his design ideas within a week to 10 days of meeting us and he got it bang on at the first attempt. He took in a whole lot of information and converted it into a design that immediately worked for us. We had some minor change requests which he seamlessly integrated into his design. He then further arranged for us to visit the kitchen counter top showrooms for us to pick our counter. He also worked with us in helping select / ordering the sink / taps and other accessories. He kept us up to date with the order progress and started our project on time. There were a couple of minor hiccups procuring the counter tops - but he stayed on top and kept us abreast. His team that worked on site was fantastic and did a thorough job with least intrusion. Neil also ensure that our old kitchen could stay functional till very late. The kitchen was completed more or less on time and was absolutely fantastic - exactly to design - & met our requirements to the tee. Now, months after the kitchen was completed, we continue to enjoy cooking in our new space and are absolutely delighted to have gone with Against the Grain / Neil. Neil also worked with us to redesign the old kitchen space into a new spare room and delivered on the design as well as on the fit. Dan from his team worked on the spare room build and there is nothing we can say that does justice to his absolute brilliant work. Neil also designed and delivered a bespoke wardrobe in another room to very specific requirements. He came up with excellent ideas to our requirement and also sourced and delivered the right product. We also came to know Neil as a person during this time and we have had several interesting conversations with him. He is an absolute delight to do business with - we highly recommend Neil and Against the grain.”

“Nice friendly people that own this shop. Always ready to help.”