The Best London city centre hotels in Richmond

“I will come back to Adagio Aparthotel. Although my time in the hotel has been very short during the day, because i spent most of my time in London, the hours i’ve been in there, i haven’t come by any problem. Everything was 10 out of 10, and specially the Service and more precisely William. I asked him about the best route to London and through the city and he recommended me various options that turned out to be very good. Kudos to him.”

“Where to start… Trailfinders is an incredible travel agency with impeccable service and amazing people! I want to particularly call out Trailfinders Richmond and travel agent James! Trailfinders was recommended to me by a friend and last year I finally convinced my husband to book our first trip with Trailfinders to Croatia. We loved it! Great hotels in amazing locations! It was our best holiday so far. We decided to book a 2 week Japan holiday through Trailfinders for March 2020 to celebrate my birthday. Before Trailfinders I spent hours and days searching different websites and comparing prices. We walked into our local Trailfinders and James put together a fantastic Japan tour for us within a couple of hours. Unfortunately as everyone knows Covid hit us although our departure date was scheduled before lockdown. In the run up to our departure date, when things became so unsure and places started closing down in Japan, James was on the phone to us several times a day keeping us in the loop on the situation and getting updates from Japan. In the end we decided to reschedule our trip to October instead of risking getting possibly stuck in Japan. A good choice considering lockdown came into place only days later. Usually you would be charged for changing your dates right? But not with Trailfinders! They allowed us to change our dates without extra charge, but taking the hit themselves! Our new travel date was supposed to be in 1 week, however due to restrictions we cannot go of course. James has been available to us with updates this whole time and we now had the choice to reschedule again or cancel with a full refund. As we don’t know how long this whole thing will take we decided to cancel and we received a full refund in less than 2 weeks! Thinking about how long it would have taken us getting our money back – if we even would have gotten it back – from different travel websites and airlines is cringe worthy. We have been utterly stunned and impressed with Trailfinder’s customer service and care! One thing we know for sure – once we can travel again - it is Trailfinders for us all the way! Keep up the fantastic work and we hope for all of you that things can return back to normal soon!”

“Popped in to book a trip to Thailand, which we are currently on. Got fantastic service from Jess Nicholls. We landed up booking a different hotel to what we initially had wanted as it was full, but the option she got for us really worked in our favour as it was a linger time at a lesser price, and not downgrading on quality at all. There was constant and prompt communication regarding the trip. I am truly happy that I walked into Flight Centre in Richmond when I did, and I will most definitely book further trips with them.”

“Lovely weekend lunch! The menu isn't extensive but there is enough choice and nobody felt they had to compromise. The kids menu was very good, plenty of options to cater for simpler and more adventurous tastes. The triple cooked chips, these days almost a pub cliché, are worthy of a special mention! Clean plates all around. What more can you ask for?”

“Beautifully snug, warm and charming. So close to shops, excellent restaurants, Common and transport to Central London. Such a warm welcome, too. Spotless, too.”