Hotel stay in Grays

“We visited here for Afternoon Tea with Father Christmas. We were a large group of 10 (adults and children). The venue was beautifully decorated for the festive season. Food was delicious and offered alternatives for the vegetarians in our group. Joe Banana was the entertainer for the afternoon and he did not disappoint. The Father Christmas was very good. Plenty of activities for the children to keep them occupied. Would definitely return.”

“Stayed here for one night, friendly helpful staff on reception and the hotel was very quiet which was great. Room was very clean and more than enough space for family of 4 which 2 younger children. Literally a 5 minute drive from lakeside shopping centre and no problem parking the car”

“Had afternoon tea here with my wife as I have never had this myself so my wife thought it be nice to take me here also we have been here several times to her work Christmas Parties over the years great venue for parties and was great sandwiches and cakes was lovely to sit outside not stayed in the rooms so can't rate them but by the quality services and food and having been there a number of times I should imagine they are nice also. Definitely worth the trip for afternoon tea I suggest everyone to try it as the pictures Definitely look very kool and posh and always always CREAM FIRST THEN JAM remember this no excuses now as you have heard it here as a FACT”

“Rooms are clean, kitchen area and bathrooms both spotless, all looks quite new. The room is basic with a comfortable bed and a wardrobe, it is as described. Easy to find, right on the high street.”

“Visited for an out of hours appointment. The dr. was thorough, easy to understand and at no point did it feel rushed. Although I wish no one unwell I would recommend”

“Tried to use self service dog wash for my boy today who has spinal condition, can be very stubborn and extra large breed. So unfortunately couldn't get him in the bath as he is too heavy to lift. Staff were very helpful and understanding and gave me refund no questions asked. Staff explained fully how to use machine and machine seemed very user friendly just shame couldn't get my boy in it. Definitely recommend for other people to try, that doesn't have x-large breed that requires lifting. Great customer service.”

“Stayed here with work. Very clean accommodation. Very Friendly staff. Next to the lake and Lakeside shopping centre. Free on site car parking. Bargain priced food. 2 courses under £13. Happy hour on drinks in bar between 5 and 7. Brilliant value accommodation. Yes maybe a little short staffed but I was not in any rush. Its not marketed as a top class hotel so don't expect it. If you want that then book elsewhere. If you want basic, clean accommodation with friendly staff then book here. Will definitely stay again when in area. Brilliant value for money.”

“I enjoyed my stay here very much. The bed was comfortable, the bathroom was clean, it was quiet and plenty of space to put belongings. The room included towels and a hairdryer, as well as the hotel's own shower gel and shampoo, which was handy. The hotel provides you two hotel keys, even though I travelled alone, this was helpful. The card with keys was a voucher for a free complimentary drink at the bar, which was a nice touch. The staff were helpful and friendly, nice and quiet hotel, and offered a breakfast buffet, too pricey for me, so I opted out. The hotel is situated close to shops and bars and restaurants. Would definitely uyse again.”

“My boots were taken from me by staff while I was sleeping. When I asked them to call the cops, they found my boots in the office claiming that I need to lock them in a specific locker, that matches the bed number, with a padlock because they said people get entire suitcases left behind. The kitchen was super clean and of restaurant quality. Free tea. Hot showers. Laundry. Great location. I'd definitely stay here again. It's worth it if you lock up your valuables and sleep with your keys inside your clothes. Thanks Clink .”

“Amazing location, very easy to find from King's Cross area. The area itself does not feel very safe at night but I was aware of this when I booked the hotel. We booked the windowless cozy room because we were on a tight budget - it was ok for 2 people for a couple of nights but any longer and I think we would have cabin fever. Next time I will pay for a windowed room because it was very weird waking up without daylight. The room itself had everything you need though, shower, toilet and sink were clean and modern, TV worked great. Breakfast and the lobby was my favorite part. Everything was portioned out into cute little bowls already so all you had to do was grab them and go. A great selection of pastries, cereal, fruit and hot drinks. I would definitely stay again.”

“We had a lovely one night layover at this hotel. Bee, at the desk, was extremely helpful in making sure we had the accommodations we had requested. So lovely. Even as we were waiting for confirmation she put our phone on charge. Carlos helped us with nearby options for activities. We enjoyed the chat and our room was better than expected. Lovely people to work with.”

“What a lovely time we had in store this afternoon with travel advisor, Lindsay. Even though we arrived near to closing time, we didn't feel rushed and were offered drinks while we discussed our holiday requirements. Lindsay had great knowledge of our destination and involved other colleagues to help us finalise our choice. Nothing was too much trouble for the staff here and we felt we had made exactly the right choice in booking with virgin holidays.”