Healthcare product advice in Orpington

“I've not been to this shop before. But for all your pet needs, it's worth going to. The staff are very friendly and helpful. I should point out that it is a bit expensive depending on what you are getting. You may also be interested to know, they also have a vet as well.”

“Like a few others I am surprised when reading the negative reviews. I can only speak of my own personal experiences and respect those who may disagree. I used to use Lloyds Pharmacy in Windsor Drive as I am a lot closer to that than Rowlands. However it got to the stage where I could not bring myself to go into Lloyds as I would have been rude to the staff, so I decided to change to another provider. Lloyds always blamed my Doctors for NOT sending my prescription which meant I always had to battle to get my medicines. Rowlands on the other hand have NEVER blamed my GP for NOT sending my prescription and have always been able to provide each and every tablet/cream/injections, you name it, they get it in. Sometimes I have had to wait a few extra days but this is NOT Rowlands fault as they can only dispense what they have in stock. Most people are unaware there are currently issues getting supplies in and this is not going to end anytime soon. Can you imagine having to stock every kind of medication, the shop would have to be the size of a football pitch, so don't get upset if they don't have what you want. To end this little rant, I can honestly say that I have always found the staff at Rowlands helpful and friendly. I am a person who gives as good as I get and a lot more, but honestly, I've never had a bad experience with them. The staff are there to provide us with a service. If we find they have not got what you want, give them time to explain why and politely ask the questions you have, without losing your temper or being rude. We need to give each other a chance. Just think of those who do not have the services we often take for granted. I feel fortunate to have what we have and thank all those who provide us with these services.”

“Excellent service Lovely staff Always helpful Would most definitely recommend Have used this pharmacy for many years but with the refurb it's 5 stars plus”

“The staff here are great. I had a problem and they went above and beyond to help. They're all very friendly and this is definitely the place to come for all your pharmaceutical needs. Thanks again guys.”

“My go to pharmacy. Really helpful, friendly, polite staff. The pharmacist are more than happy to take time to advise with any physical complaints/ailments, medications are always promptly dealt with and ready for collection.”

“My local pharmacy. Fast and good services. The doctor sent the prescription to here electronically, when I arrived here, the medicine was already prepared and I paid and picked it up directly. Very efficient.”

“Lovely store.nice wide aisles.very good selection. Nice staff.”

“Always helpful and attentive. I always receive my prescription on time and I cannot fault the staff.”

“Been going here for 7 years, always looked after me and my family. Keep up the great work. Was very happy how they helped my young boy when we were worried about him .”

“Stacey on the Estee lauder counter couldn't have been more helpful today, she went above and beyond to help me with my purchase. She was polite, friendly and smiley. I only went in to smell perfumes and came out with one of the face cream sets. I would recommend going into the boots in nugent centre.”

“Friendly staff, always helpful. Pharmacist very knowledgeable.”

“Very attentive to my needs and always do their best to ensure I'm kept up-to-date with any medication delays. The regular medication reviews are helpful as well. Yes, they can be short staffed on occasions, but my experience has been they always try their best to help.”

“Despite the current emergency situation and being insanely busy my regular medication was delivered on time. The staff are always approachable, helpful and pleasant. Well done and thank you to all Stevens Chemist staff.”

“I had s prescription dispensed at Farrants pharmacy this afternoon. All of the staff were genuinely helpful and courteous and I didn't have to wait. I really appreciate their kindness and will no longer be going elsewhere. Many thanks.”