Footwear selection in Kingston Upon Thames

“Great customer service again at Rohan Kingston - the team there are experts and always friendly and helpful. Rohan stuff is such good quality - I love their socks! Thanks for all your help and see you again soon”

“I have bad anxiety and went into Kingston to get a winter coat with my Fiance. It was so busy because of Christmas we went in M and S and John Lewis which where really busy because and couldn’t find anyone to help. We past white stuff and thought we would look around. We met Charlotte who works there. She was lovely and patient. She helped me look and try on coats with no pressure to buy and even suggested there could order a coat if they didn’t have the size. I found a lovely coat and Charlotte said if I changed my mind I could bring it back. I am so happy with my new coat and would definitely go back to that shop. Thank Charlotte.”

“Tom spent ages with my partner and I helping us choose some walking boots. He was so patient. Excellent knowledge - I felt very confident with all his advice. Thank you so much.”

“Good place to shop when the sales are in. Clean and staff friendly.”

“I am always very happy with the service I receive from the friendly, knowledgeable and helpful staff - 10/10 - and I always leave absolutely satisfied. I do like the shop layout, mirrors and furniture; they're lovely and stylish. The look and feel of the place is far from an ordinary shoe shop. I am amazed at the extreme comfort and fit of Hotter's shoes; never have I owned anything so comfortable (I own three pairs). Wide fit shoes are also available which is great if, like me, you struggle to find wide fitting comfortable shoes elsewhere.”

“The store is a very well organised to begin with. The sections of the shoes and sandals and casual wear are nicely presented and there is considerable variety of quality options. The office has its own line of shoes also which are of great quality and I bought one pair for formal wear and the quality and manufacture of the product is excellent and I can say that with some credibility because I have many pairs of very good quality formal wear shoes. The staff is very helpful and kind. The store assistants are very efficient despite of it being very busy all the time. Over all I am very happy and I recommend it.”

“Great shopping centre . All you could need under 1 roof without going into london”

“Sara was so helpful at the changing cabins. She was running around for everyone in the cabins. Great jolly lady.”

“Always in love with this brand and feel comfortable to wear!!! Most of my swear wears, which I hold, will be of this one!!! And at the moment they have a very good offer where you can go for more shopping!!!”

“New ambience in the showroom…very nice quality of shoes very sturdy…nice collection for kids”

“Took my beloved Russell and Bromley shoes here and the service provided by the staff was very helpful, courteous, friendly and professional, every customers dream!!! Thank you Karina, Vesna, Kim et al. I would recommend them and they are a credit to the brand.”

“Served by a FABULOUS sales assistant. Didn't ignore me as lots of previous sale asa. Gave me lots of advice about the range, will be going back to buy a pair. Samantha's service can't be any better.”

“Store looking the best it has done in a long time., staff willing to help and polite and friendly. This store is definitely being turnt around and on its way up”

“I had the best customer service ever today. Hamid helped me to spot all of the Jordans that they had in store and provide me with his knowledge about the sizes. He was very friendly and happy. I wish everyone can work like Hamid. I want to say a big thank you to him if he can see this. Keep up the good work. From Danny G.”

“Everytime I come in here they’re always so welcoming :) Mustafa the older gentleman is so helpful, so knowledgeable. They never pressure you to buy anything if you’re unsure. Good selection of designer clothes, great sale on at the moment. From the Moncler lady :)”

“Bought some lovely mens boots. Happy with the quality”

“I have just ordered and received a Canada Goose coat. The two members of staff: Sasha and Hanaha were fantastic, patient and very polite. I love my new coat and can't wait to wear it when it gets colder. I would definitely shop there again.”