Customer service in fashion in Grays

“All the time i can find something amazing for very good price”

“Great array of loafer's and great customer service and friendly staff”

“Beautiful dresses and great company to work with. Gilly could not have been kinder nor more supportive as we had to re jig flower girl dresses after two postponements during the pandemic! Highly recommend. Thank you Gilly & Team . Netty”

“Absolutely wonderful staff !!! I have travelled from Heathrow and I the girls were brilliant in their service”

“Walking through shopping centre large display of discounts visible through front showcase reductions on lots of items, purchased a new pair of white gold ear studs should have been £35 purchased for £23 not bad...”

“Good barber for asian hair, cut my Chinese hair perfectly. Service was also top notch :)”

“A very kind and welcoming shop! The staff are always very helpful and always give the best advice. They also can help you by ordering things in that the shop don’t stock”

“This is by far the best place for manicure and pedicure in the whole area. Tunde is brilliant at her job - a perfectionist. She takes time and uses fresh products always. The salon is absolutely spotless. I have noticed some unfavourable reviews and they simply have to be fake. Look in next time you pass, and you’ll see what i mean”

“Very professional and lovely staff especially Ellie who helped with sorting my sons watch out once again many thanks highly recommended to shop here.”

“On the expensive side but good quality and customer service was second to none when I had a problem .Would definatley use again and top marks to polite helpful manager”

“One of my fav store from the many I like to shop in, the staff here are very attentive and very helpful, and always cleaning the shop floor and keeping the display immaculate! Also liked the honesty from the staff that take pride in selling a piece. I didn't catch the ladys name who served me but she was so good. I will recommend visiting this place for great bag and shoe purchase.”

“Lovely staff very helpful, young blonde girl helped me to measure the underwear to see if they would fit me :)”

“Went in today and couldn't have had better customer service. I struggle to find jeans & they informed me they had an on site tailoring service. This was perfect as a 5'0 person who always struggles to find jeans the perfect length who's also plus sized. They were helpful, kind & quick with their alterations within 30 mins. Would absolutely recommend worth the price.”

“Always manage to get what I go in there for and always find extra bits that are perfect for presents on a budget”

“Came here today to shop for clothes for my kid's grad in July. Great clothing shop for women. Good price. Nice style for young and middle age ladies. Highly recommend”

“Need to give the guy at the front of the store our thanks for a very pleasant experience at the Lakeside store today. Such a friendly, helpful and knowledgeable staff member. Informed us of the 10% discount and also ways they can help find the sizes we were looking for at other stores. He certainly deserves recognition for his friendly helpful and polite manner. Will definitely be visiting again. My only downside for this shop is it does need more lighting.”

“Fantastic service, came in to return an online order, I was assisted as walking through the door, and passed on to another colleague, who processed my return, no fuss, no quibble, would be great if all stores had the same approach”

“Samantha store manager is such a reasonable person. Very understanding a courteous. Thank you!”

“Today I bought my first pair of sketchers! I was served by a lovely lady who was really helpful.”

“It's M and S......you know what they sell and how they sell it to you. Food Hall deserves a special mention.....all those unusual foods you see on the TV ads are here. The bakery is especially well-stocked...recommend the delicious cheese scones.”

“Went to Lakeside today to by my son a watch for his 18th birthday went in looked arround staff to busy talking to make any attempt to serve us ... we went out side only to be followed by a member of staff that asked us if they could be of any help explained the situation and to my amazement we received we received a customer service that was second to none... thank you alll so much for the service we received”

“Fantastic customer service and experience received from Adam Mahdy this week assisted by Cynthia, Lizzie and Michael who helped answer some queries on Adam’s day off. I thoroughly recommend the team at Lakeside.”

“I don't come here regularly, but I like their clothes, especially as I can get into a smaller size than other shops! Prefer Yours to Evans. Everything very reasonably priced.Got black sparkly top for a party. Good fit, looks really nice and a bargain at £21.99”

“DOLLY is an exceptional customer service assistant, anyone can learn from this lady, she gave me a personal shopping experience that was awesome, I hate clothes shopping and she made it so easy. Thank you Dolly your the best I will defo be back for my next shopping experience at Next. Literally sorted my wedding outfit! 10 stars for Dolly ☺️”

“Had to return an item no queue at the checkout. I was dealt with very professionally and quickly. Store was well stocked with autumn/winter items which looked good quality and very wearable. Would recommend a visit.”

“well worth a visit as I picked up some sale bargains that also had another 20% off at the till. but no refunds were allowed on these so check your sizes.”

“Went in to ask about a suit for my daughter wedding. Had a ruff idea what I wanted two very helpful staff put me on the right thing for me. Especially thanks to Ian for your help and advice suit sorted”

“Sandra was super helpful with finding my husband wedding shoes! We didn’t get what we wanted a but she was so helpful and patient with us”

“Not sure of the lady who served us today, but I just have to say that she was so nice and she was so polite x”