Sky Zone Trampoline Park

"So on Sunday 1/28 i had my son birthday party there around 12pm. The staff were amazing. I forgot the party hosts name but she was super sweet and very on top of everything. We even decided to give the employees cake because of how awesome they were. Im really impressed so far on how this place is running. My son runs wild in there just having the time of his life. I cant wait to come back for the glow nights."

"We came because they advertised a toddler zone. The area for toddlers was really great! Such a neat idea! There was a sign that said for kids 4 and under but there were many older kids that ended up coming in that area. The older kids were swinging fast on the swings with no regard for the toddlers, I had to quickly grab my toddler a few times from the bigger kids playing rough. They also went up in the play equipment and blocked the slide so my toddler couldn’t use the slide. We found an employee to let them know and they said to wait a few minutes and see if the older kids cleared out of the toddler zone. The employee saw how many older kids were in the area but basically stated that they didn’t feel comfortable asking them to leave. I’m not sure what the point is if having all the rules if the employees don’t feel comfortable or supported in enforcing them. Why have a toddler section if they allow bigger kids in that space? We don’t plan on coming back with a toddler. We also noticed clumps of dirt and hair throughout, could probably use some consistent cleaning during the day."

"I booked a birthday party at Sky Zone on a Saturday at 1 p.m. for my 8 year old. It was the worst experience I've ever had at any establishment that offers birthday packages like that. The kids had a decent amount of fun but I tried to redirect them from the issues listed below. 1 - the small kids section was partly closed off. 2 - they couldn't play in the basketball area because there was some kind of bracket tournament going on for GROWN MEN! * - the place isn't that big to start with but having half of it unavailable made it even worse 3 - a present from a guest that was given to the lady at check-in for the birthday kid never made it to the party room. They didn't have a clue what happened to it. Someone either stole it off of the rack set aside for our party or the lady put it in the wrong room. 4 - the pizza was cold and like eating cardboard. They forgot one of them when they got the others so they brought it in the room shortly after. It was fresh so it wasn't cold but it still wasn't much better. 5 - our party room was supposed to be from 2-3. They didn't finish cleaning it from the previous party until 2:30. I was standing outside of it waiting to go in to put up our decorations and had to ask if I could go in while they were still cleaning it. The manager then comes over to tell me they are going to announce for our group to come to the party room but that we are supposed to be out by 3. I complained that they had yet to let us in there and that wouldn't be much time. After she made the announcement at 2:45 for the guests to come, she said "the best she could do was let us stay in there until 3:30 but that is already 30 minutes over our time". So even though they wouldn't let us in on time or announce it, we didn't get the hour in the party room. It was basically 30 minutes by the time the kids all got in there. 6 - the cost! It was $395 for the Epic Party package for 12 jumpers and 2 additional cheese pizzas. For that amount of money, the kids only get to jump for 1 hour and you are SUPPOSED to have the party room for an hour (even though you don't). 7 - they tried to charge me extra at the end because they said I had more jumpers. I had the manager go through the list with me and realized a couple kids were listed twice and there was a random person added that wasn't with our group. 8 - the line to check-in was extremely slow. 9 - there are no systems there to fill out the waiver for the ones that didn't get to beforehand so you have to get out of line, do it on your phone, then go back through the line."

"It is definitely a great place to enjoy. We visited today for my son's birthday party and was wonderful !!! The kids really enjoyed it! The host of our party was Jessica (bilingual English-Spanish), she was amazing! She helped with the decorations, she also helped serve the food and made the children, especially the birthday boy, feel comfortable! I recommend it 100%"

"Overall good experience, clean facility, and nice staff. Kids were disappointed there wasn't a foam pit/obstical course. The actual trampoline jump space is pretty small compared to other trampoline parks we have been to."