Lutheran Health Network
7950 West Jefferson Boulevard, Fort Wayne, IN 46804
Location & Phone number
7950 W Jefferson Blvd, Fort Wayne, IN 46804, United States
About the Business
Lutheran Health Network is a leading healthcare institution located at 7950 West Jefferson Boulevard in Fort Wayne, Indiana, United States. As a trusted provider of health services, Lutheran Health Network is dedicated to delivering high-quality care to patients in the community. With a team of skilled healthcare professionals and state-of-the-art facilities, the institution offers a wide range of medical services to meet the diverse needs of patients. Whether you are seeking routine medical care or specialized treatment, Lutheran Health Network is committed to promoting the health and well-being of individuals and families in the Fort Wayne area.
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Reviews
"I needed to call and schedule my husband for a procedure with central scheduling this morning. How lucky I was to speak with Harriet. She was so kind and professional and even though her computer was making her job more difficult she just waited for the problem to resolve all the while connecting with me on a personal level making my time on the phone like I was chatting with a new friend. Thank you Harriet!!!"
"My doctor moved from Lake Ave to Broadway and because they had my address in wrong I was not notified. I drove to the new building and the elevator from the parking garage didn't work. Once I finally got to the Lobby no one was there they were in the back room chatting and could see me standing there. Finally they waved me back in the room and still sat there chatting instead of signing me in. Then had the audacity to tell me I was 15 minutes late and I would have to reschedule."
"Called to make an appointment, Rita the Nurse started immediately to deter us from seeing the Doctor! After numerous explanations she continued to get Rude, Belligerent & Cocky! Even Worse the Nursing Manager Casey was far worse, what’s more appalling is that Casey the Mgr, had us on Speaker phone, while having Rita present and violated HIPPA, got even worse by stating the Physician Akbar doesn’t want to see your mom! Upon asking who her boss is, she got terribly rude, by making personal comments and gave us a name that we weren’t able to understand clearly because she was going so fast, than the Nurse Rita & Casey said amongst them’ We will just tell Betsy , that these people are the ones rude! These two ladies are unprofessional. & Dr Akbar should not loose focus! Its Immoral, Unacceptable."
"Terrible customer service. I called IT to find out where to login and they couldn't tell me any information. The lady was very snarky with me, so she definitely needs more training on how to interact with people. They had no clue where to go, they didn't have the phone number for HR and I was told there was nobody else working there that I could be transferred to. Incredibly unprofessional"
"The Med surg floor took great care of my family member. They explained everything in a way that was easy to understand and how to follow up with the nurse manager if we had questions even after going home."
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