RK Dixon
8630 North Allen Road, Peoria, IL 61615
About the Business
RK Dixon is a trusted store located at 8630 North Allen Road in Peoria, Illinois. As a leading provider of office technology solutions, RK Dixon offers a wide range of products and services to help businesses improve their efficiency and productivity. From copiers and printers to document management and IT services, RK Dixon is dedicated to providing top-notch solutions to meet the needs of their customers. With a commitment to excellent customer service and a knowledgeable staff, RK Dixon is the go-to destination for all your office technology needs in the United States.
Photos
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Absolutely impossible to get in touch with anyone. The number for the location in my area never goes through. If I need to contact someone, I have to call and leave a message through an automated system and wait 5-10 business days to hear back from anyone."
"If I could leave a lower rating, I would. Since the company was taken over by Xerox, I have not been able to speak to a human being. We get no help on our service contract. You cannot speak to any one local by calling the local number. I will never do business again with this company simply because of their lack of customer assistance."
"The company overcharges and does not listen to want the customer wants. Have tried to work with them multiple times and every time they try and sell you stuff you don't need. Also they don't itemize their bills or on project work so you have no idea what you are getting or spending. Absolutely the worst experience I have ever dealt with from an IT company. When I ask for something and get told of by the SR Tech because it's not doable, but yet I know it's the best way to do things as I used to be a consultant as well. Never again will I work with this company and I would suggest no one else should either. Their printer service is a horrible joke as well. Don't use their pen testing it's a bigger joke than the rest of their company."
"I've leased copiers from RK Dixon for years. Their prices are reasonable, and their service is fantastic."
"The salesperson was great. The installation caused many issues in our network and took over 2 weeks, and us getting an outside IT company to solve. The machine is slow (think of old dial up internet versus cable broadband- that is how slow this Xerox processes print/scan/fax requests). Service is poor. Our office staff finds alternative methods to complete work (using a 10+ year old Canon or a small home Brother unit) to save time. If we can find a way to discontinue our contract and sell the machine we paid over $5500 for, we will."
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