Walter Jackson Chevrolet

"Honest deals and honest prices. Bob is the man! Everyone here treats you right, i know the car business and these people actually don’t rip you off."

"My friend Kathryn car , VW Jetta Skid Plate popped off during the ride to Ringgold to our Hotel . We were the first customer at the Service Dept Mike Mechanic greeted us . Marty Service Mngr said that they will get us in and we are so Thankful, they fixed it !! The whole group of people working there are so Friendly, accommodating and care was very exceptional. Thank you again !! We were traveling to Florida. They explained everything that was done to sealed the Skid Plate and told us to get it checked again when we reach Tampa to secure the Skid Plate . Loved their service and customer service !! Such friendly people ❤️"

"Service department was incredible. Have a chevrolet truck. What i thought was a wheel bearing going out. Took it to them (after calling Integrity and was blown off as if i didn't matter) so i drove the 20 minutes instead of 2 minutes and they found the bearings in the rear axle were shot. fixed it all and resolved warranty paperwork. Family owned and operated definitely makes the difference. I would definitely recommend and will surely buy my next vehicle from these folks. Appreciate the extra mile to make sure it was easy for me and done correctly"

"They are a wonderful group of people. Not pushy sales people. They treat you like a family member. We bought a 2023 Silverado. They helped us set up onstar, connect our phones even programmed our favorite radio stations..walked us threw all the bells and whistles on the truck.. Thank you guys..."

"More than disappointed after my latest visit to the service department. Came in to have my truck serviced and tire sensor changed. After driving in with fully functioning tires that held air and are practically new, they removed one to place a new tire sensor. While removing the tire from the wheel, they split the tire. I understand mistakes happen, but the response was unacceptable. They stated it must have been split prior to arrival and that the tear just ripped the rest of the way when removing and that they were not responsible. Said only option they could offer was for me to buy a $300 non matching tire and sent me out the door. They said as a courtesy they would not charge me labor for the tire sensor! Thanks a lot! I’ll wave 50 dollars so you can pay 250 more for the damage we caused. I had them place my spare and went on a search for the tire. Each place I went voiced that the dealership owed us a tire as this was an error in removing the tire that caused this. Splits in the sidewall occur when tires are removed incorrectly or placed on machine incorrectly! Please think twice before using this dealership for service needs. Poor customer service reflects on the entire dealership."