Emory Winship Cancer Institute

"Beautiful and newly renovated facility. Live piano music played everyday for the visiting families. And world class patient service."

"Dr Delman and PA Margi McKellar are fantastic. Margi is such a caring person and takes time explaining any questions you have. She is very responsive with messages as well. Dr. Delman is a stellar surgeon that I have full faith in with my son's cancer journey."

"Emory touts itself as a top hospital in cancer research & treatment. It boasts about being in the top 50 nationally, and #1 in Georgia (note: Ga. is in the top 10 of worst healthcare in nation). Emory also boasts about closing the gap in equitable inclusion in clinical trials for underserved communities. All of this sounds great in ads, but has not been my experience as a patient there. In fact, I am on a waiting list for a phase 1 trial, however the Emory doctor that I was seeing has left. Do you know how I found out? I was trying to schedule my new CT scans, and received a reply in the my chart portal from the nursing staff. I’ve since called and left messages (over a 2 week period) on the number provided for the clinical trial dept. but no one ever answers or return phone calls. I reached out to Emory’s Outreach coordinator, and a Social Worker. No response. I even reached out on Twitter. They said they would help, but locked their DMs. I invested money & time in trying to pursue clinical trials at Emory. How ironic that they did an entire study purposing their efforts to include more Blacks in clinical trials. Yet, despite all of my effort, I can’t even get a return phone call. Sadly, the institution as a whole has messaged to me through the handling of this that they don’t care. That they would rather look good on paper and in ads, than to do the work and actually be good. #Disappointing"

"If I could give a 0 I would their radiology department is a joke my brain surgeon ordered an MRI and MRS in June at a facility that couldn’t do the MRS so they had me rescheduled with the windship institute, for August 5 a Saturday then 3 days before my appointment their radiology department called me to tell me they can’t do it on a Saturday and that I would have to reschedule for September. They are passing me around like a hot potato while I’m trying to deal with brain cancer. The staff (not just in radiology) is very unprofessional and only seem to care about the paychecks not the patients"

"If I could give 0 I would. I am a current patient for over 2 years now. My provider sent an order for interventional radiology to insert a port. The next day the order was escalated to urgent. It’s been over 5 days and no one from this department has even bothered to contact me. My previous experience took them 8 weeks to complete a simple biopsy. I had to find a private facility to handle my request in a timely fashion. A person could easily die in the amount of time they take to respond."